What is Twill's Revenue?
Twill's estimated revenue is $121M.
What does Twill do?
Twill is a company in the Logistics industry.
Highly recommend
Import from USA to Europe. I started my journey with Twill in March. I would like to say that if you know what questions to ask, you will always receive an answer. The team responds within a day, I had a delay but that was my fault because I've submitted the requested documents too late. Except that everything was on time, the communication was great. I had a few bumps, but those were because I had to manage on my own the customs process. Highly recommend.
Great service
Great service
5 years away from being viable
5 years away from being viable. They say you get priority when booking on Twill but my containers rolled atleast three times. Communication was so incredibly poor, Maersk employees don't even know what Twill is. Twill has the potential to be a great product but right now it feels like a beta program.
Poor service
Poor service: delivery instructions not complied although I had a confirmation by email. Client support unavailable either by phone (3 numbers), or by email, or by SMS. Wine delivery in cold winter (0°C) with no possibilities to change / delay the delivery. The wine might be good but the client support is totally absent.
Customs clearing department is horrible
Ole Behrmann the customs clearing agent delayed my shipment for weeks without clear communications. Twill as a service is good but they should get professional customs agents.
Absolute WORST experience possible with…
Absolute WORST experience possible with 'Nicole Miller' so called team leader of Customs Clearence, has no clue about any updated regulations after BREXIT. NO CLUE WHATSOEVER how to explain, help etc
Worst service and bad communication
Worst service and bad communication. They delay my shipment for 32 days and don't inform the reason and give solution to solve. Container in terrible condition, lost all my cargo due to a damage on the roof.
Service not market ready
Poor response times, poor communication in Chinese office, high turn-over of staff in HQ, confusion about local charges
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