Twinings Review (April 2026)
Shop over 200 teas from around the world. Find gifts for all occasions, teaware, accessories and confectionery, as well as recipes, expert advice and more.
Shop over 200 teas from around the world. Find gifts for all occasions, teaware, accessories and confectionery, as well as recipes, expert advice and more.
What is Twinings's Revenue?
Twinings's estimated revenue is $509M.
What does Twinings do?
Shop over 200 teas from around the world. Find gifts for all occasions, teaware, accessories and confectionery, as well as recipes, expert advice and more.
Great product & service
Twinnings six variety box gift set in a Twinnings bag, is an excellent product and makes a great present. Customer service was equally excellent.
I attended the tea experience in… Fleet Street
I attended the tea experience in central London and it was Fantastic. We were hosted by Pei who was very knowledgable and showed so much passion for tea! would highly recommend!!
Thank you.
Order: TW288536. All went very well, as usual. I'm very happy. Thank you.
Oh dear, Twinings!
Oh dear Twinings, what's happened? I've been drinking Earl Grey teabags for years without any problems, but now, every cup I have, the bag splits & there's loose tea at the bottom of my mug! Seems like others on here have been having similar problems. I thought it was just an issue with a particular packet, but it looks like they're all the same! What a shame! As someone else said, maybe they're using cheaper ways of making their tea bags. Too much competition from Yorkshire tea perhaps?
I tried the peppermint tea
I tried the peppermint tea. I got the single packaged tea bags. Those were really good. But the next time I got them they were all in a box. I didn’t think much of the different packaging and made me a peppermint tea. Just finished drinking that one, and it kinda tasted like plastic? I don’t get how they taste different, maybe the longer they stay in the package the more different they taste. I had drinker the first batch of tea over a month after buying it, but the new batch I drank it the moment I took it home
New bags, worse tea
The company has changed the packaging, is using what appear to be plastic tea bag packets instead of paper, and is the tea fresher for it? Quite the reverse. Pour boiling water over a new Earl Grey teabag and the water slowly, slowly begins to turn light amber. It takes two teabags to get the normal color and flavor. I’m hearing the same about the newly repackaged Irish Breakfast: the tea is disappointing long-time users.
Squashed order
Despite all the packaging, half the items I'd ordered were badly squashed. Packet of biscuits unpresentable. Teabags strewn everywhere. What a mess. The items were a gift too so it was hugely disappointing. Will not order from Twinings again.
Twinings Tea Bag Disappointment
I have been drinking Twinnings ‘Earl Grey Tea’ for many many years but I may have to move to another brand. I noticed many months ago that the actually bag that holds the tea has fallen in quality, thinner and easily breaking up. I think they may be saving on quality as a lot of retailers around the world are doing due to the cost of living.
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