Review (August 2025)

Universe has the tools and support you need to make your next event a success. create your event today.

56M

Estimated Revenue

1.08M

Website Visitors

2/5

Trustpilot Score

What do we know about Universe?

Estimated Revenue (2020)

$56M

Total Employees

43

Founded

2011

Industry

Entertainment

Location

Toronto, Canada

About

Universe: Universe has the tools and support you need to make your next event a success. Create your event today.

Social Links

Alexa Ranking: 122465

What is Universe's Revenue?

Universe's estimated revenue for 2024 is $56M.

What does Universe do?

At Universe, our mission is simple: Bring people together in real life through events. Founded in Toronto in 2011, we've built a platform for people to discover and create events all over the world. In 2015, Universe was acquired by Live Nation Entertainment and has continued its rapid growth, doubling the size of the team since the acquisition. To date, we have six offices around the globe - Toronto, San Francisco, New York City, London, Melbourne, and Hong Kong. Together, we've built a community of over 50,000 event organizers and hundreds of thousands of fans who are the heart of our company.

What are the monthly traffic metrics for Universe?

6/mo Traffic Growth

-59.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

1.3Mins

Bounce Rate

66%

How fast is Universe growing?

Universe has grown by 132.1% in the last 6 months according to SimilarWeb.

How do people interact with Universe?

Last month, Universe received 1M visitors who spent an average of 1.3 minutes on the website and visited 2.0 different pages per session. Overall, 66% of people bounce on the first visit.

How do people find Universe?

485.3k people (45%) visit Universe directly. 106k (10%) people search for them in Google. Whereas, 101.5k (9%) discover Universe through Facebook, Reddit, and YouTube. 37.3k (3%) visitors come from Universe's email newsletters. Finally, 25.5k (2.4%) people come from affiliates and or paid referrals.

Who uses Universe?

Universe's top market is the United States and they receive 584.2k (53.8%) people.
Then the 2nd is Canada with 184k (17.0%).
The 3rd is is Ireland with 80.3k (7.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Universe's ads on Google?

Google Ads

Create an Event Fans Remember | Universe Official‎

https://www.universe.com/sales

Sell tickets direct online or on-site with our Ticket Manager app. Start today! Fast & Efficient. Start Selling Instantly. Convenient & Accessible. Sold Over 3.1M Tickets. Reach Your Fans Anywhere. Smart & Simple. Big Value Small Price. Types: Shows, Conf

Hosting an Event Soon? - Join Over 35,000 Organizers - universe.com‎

https://www.universe.com/sales?r=uni-adw-q3-event&utm_source=uni-adw-q3-event&utm_medium=uni-adw-q3-event&utm_campaign=uni-adw-q3-event

Sell tickets and manage your event with our easy to use platform. Start Selling Instantly · Fast & Efficient · Big Value Small Price · Sold Over 3.1M Tickets · Smart & Simple

Ticket Sales For Organizers | Manage Your Event For Free‎

https://www.universe.com/sales?source=user_profile----------------------------

Organize Your Event And Start Selling Tickets In Minutes. Start Now! Universe Lets Your Reach Your Attendees Personally, On Your Website - No Redirects! Complete Customization.

Sell Tickets Online - Quick & Easy Setup w/Low Fees‎

http://selltickets.universe.com/sell-tickets/

Start Selling Event Tickets Today! Powerful Ticket Platform · Custom Event Pages Highlights: Easy-To-Use, Sell Tickets Anywhere, Advanced Ticketing, Process Payments…

Universe Online Ticket Sales | Easy To Use Ticketing Platform‎

https://www.universe.com/sales

Customization In Every Detail - You Make The Call. Start Selling Tickets Today! Sell Your Tickets On Your Site, Quick And Easy With Our Seamless Widgets. Get Started Now! Awesome User Experience. Free to List An Event. Complete Customization. Creating Eve

Keyword: selling tickets

What do Universe's customers say about them?

Review Score

2/5

Total Reviews

18

Info

Universe
5 Star
16.7%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
83.3%
Read reviews that mention
catherine bams

Dismal

Reviewed on 2021-04-23T16:50:31

Dismal, disappointing, frustrating experience, this company failed to deliver the verification code when promised so I missed 35 minutes of the Live Stream,Bright Green Lies. Also, why do they even bother with a 'Chat Now' box? Isn't it there to help with problems signing in to an event? No responses at all. Nobody home at this company, find alternative ticket sites...
read more
Amy Santullo

Never received access code to the concert

Reviewed on 2021-04-09T20:51:20

I never received an access code for the concert I paid for. Apparently the concert was made availablefor 3 days after the livestream but since no one ever mentioned this I waited longer than 3 days to write to them to complain. Customer service response was basically "you agree to the no refund policy when you bought your ticket so you are out of luck." What about "you agreed to give me access to the concert after I paid you." Was this never their policy in the first place? I will never use this service again.
read more
Wes bain

I Universe publishing company.

Reviewed on 2021-03-31T23:30:48

I Universe publishing company.. Has got there secret weapon.... Buddy Dow!!! Best agent on the planet..thank you so much! Wes Bain
read more
Jennifer Rooney

Beyond Poor Customer Service

Reviewed on 2021-03-31T19:24:40

I purchased a ticket for the live stream Maroon 5 concert and I never received my invite. Aftercontacting customer service I was provided a code but NO link to enter it at. I requested the link - no response. I requested a refund - I was told they do not issue refunds but I could still watch a recording for three days BUT they still didn't supply the link!! Will not be dealing with these guys again!
read more
Oly

The company regularly commits fraud

Reviewed on 2021-03-17T23:03:20

The company regularly commits fraud. After several issues with the company and lack of replies I have now instructed a solicitor to bring a case against universe.The company is extremely difficult to deal with and as you can see by the reviews they make it very hard to get a refund. The company is fraudulent and the way they practice isn’t within the law. Avoid at every single cost!!
read more
DestroyAllScammers

Beware. They have many fake sites!!!

Reviewed on 2021-02-11T18:48:17

Not only do these scammers have a fake site selling tickets, they aslo have a fake site selling goods.How I found out? My Visa was charged by them until they maxed it out. Never heard of them, never bought anything. The number they provide to Visa leads you to their site, as well as universe promotions. Both sites are scams. Beware!!! They have been reported to the FTC and FBI's IC3 team. Please report them as well.
read more
Keith Gassman

No customer support!!!

Reviewed on 2021-02-08T21:30:49

I paid for an event and the password to access the event did not work. My initial request for a refund sent me on a wild goose chase suggesting they would assist.After a lack of response I submitted again and I was told not refund would be provided and referred to the terms and conditions. The challenge was not mine. there system was not functioning properly. No customer service and less support. Will never sue them again.
read more
Joe

Paid for a live stream and signed CD - I GOT NOTHING

Reviewed on 2021-02-03T08:10:46

Paid for a live stream and signed CD Live stream didn't work and no sign of a signed CD. This was over9 months ago and don't response to any of my emails. MY FIRST TRUSTPILOT REVIEW AND FELT THE NEED TO DO THIS AS THIS IS THE WORST I REPEAT WORST COMPANY I'VE EVER DEALT WITH! AVOID!
read more

Fidelity

Fidelity investments offers financial planning and advice, retirement plans, wealth management services, trading and brokerage services, and a wide range of investment products including mutual funds, etfs, fixed income bonds and cds and much more.... More

Category

Finance

Monthly Traffic

78.95M

29.55%

Ad Spend

$1.26M

Yoox

Discover a wide array of products by the best italian and international designers on yoox. fast delivery and secure payments.... More

Category

Lifestyle

Monthly Traffic

15.85M

15.84%

Ad Spend

$149.91k

Cvs

Refill and transfer prescriptions online or find a cvs pharmacy near you. shop online, see extracare deals, find minuteclinic locations and more.... More

Category

Health

Monthly Traffic

65.22M

90.07%

Ad Spend

$309.2k