Review (October 2024)

We’re the official home of the virgin group and branson family. get the latest from richard branson and the virgin companies.

2.61B

Estimated Revenue

488.6k

Website Visitors

1.3/5

Trustpilot Score

What do we know about Virgin?

Estimated Revenue (2020)

$2.61B

Total Employees

18000

Founded

1970

Industry

Venture Capital Private Equity

About

Virgin: We’re the official home of the Virgin Group and Branson family. Get the latest from Richard Branson and the Virgin companies.

Social Links

Alexa Ranking: 49536

What is Virgin's Revenue?

Virgin's estimated revenue for 2023 is $2.61B.

What does Virgin do?

What are the monthly traffic metrics for Virgin?

6/mo Traffic Growth

-50.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

489k

Time on Site

0.9Mins

Bounce Rate

69%

How fast is Virgin growing?

Virgin has grown by 35.9% in the last 6 months according to SimilarWeb.

How do people interact with Virgin?

Last month, Virgin received 489k visitors who spent an average of 0.9 minutes on the website and visited 2.0 different pages per session. Overall, 69% of people bounce on the first visit.

How do people find Virgin?

126.3k people (26%) visit Virgin directly. 230.7k (47%) people search for them in Google. Whereas, 100.8k (21%) discover Virgin through Facebook, Reddit, and YouTube. 1.9k (0%) visitors come from Virgin's email newsletters. Finally, 88.4 (0.0%) people come from affiliates and or paid referrals.

Who uses Virgin?

Virgin's top market is the United Kingdom and they receive 153.9k (31.5%) people.
Then the 2nd is United States with 75.3k (15.4%).
The 3rd is is Australia with 20.5k (4.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Virgin's ads on Google?

Google Ads

Virgin Unite Foundation - Driving Positive Change

https://unite.virgin.com/unite/content/our-projects

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Make a positive impact‎

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Make a positive impact - virgin.com‎

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Take action and donate to support Virgin Unite projects everywhere. Uniting Voices · Uniting Entrepreneurs · Uniting Communities · Uniting Leaders

Keyword: good ideas to make money

Make a positive impact‎

https://www.virgin.com/unite/content/where-its-needed-most-0

Take action and donate to support Virgin Unite projects everywhere. Uniting Voices · Uniting Entrepreneurs · Uniting Communities · Uniting Leaders

Keyword: ways to make money fast online

Make a positive impact - virgin.com‎

https://www.virgin.com/unite/content/where-its-needed-most-0

Take action and donate to support Virgin Unite projects everywhere. Uniting Leaders · Uniting Entrepreneurs · Uniting Communities · Uniting Voices

Keyword: things to do to make money

What do Virgin's customers say about them?

Review Score

1.3/5

Total Reviews

929

Info

Virgin
5 Star
5.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
90.0%
Read reviews that mention
Fabio Cartagini

Worst company ever

Reviewed on 2021-05-21T11:39:19

Worst company ever Worst company ever. They are thief. We agree for 28£ a month now they charge me 34£ without say anything.That's in the middle of the contract. SHAME
read more
Marcia

ABSOLUTELY AWFUL

Reviewed on 2021-05-10T21:21:30

Add money onto your bill without warning or explanation. Always say there prices won’t change,THEY DO,,,!!!!!!!
read more
Sir Jonathan Clover

Avoid or risk mental anguish

Reviewed on 2021-05-07T16:56:52

Cancelled contract with Virgin media - they said they would send someone on the 29/04 to collect my router.No one showed, and they then text me saying if I dont send it back (in a package they refused to send to my new address, hence the collection agreement) that they will now charge me £40 for failure to return. I have explained the situation to their customer support, who have effectively told me tough luck, and that if I don't want to be charged I better arrange for them to send me a package tso that I can return the router by post. Essentially, Virgin would like to charge me for their failure. Trying to get a deadlock letter so I can take this to the ombudsman, but they are refusing to provide me with one. Honestly the internet speed provided by Virgin is not worth the distress they will cause with their misadvice and absolute unwillingness to do the right thing for their customers.
read more
Arron Martin Zeus-Brown

Poor tech service

Reviewed on 2021-05-07T08:45:42

Swapped from plusnet to get 600meg broadband also took the tv and mobile phone. Haven’t had great speeds as low as 11meg,tech support keep offering WiFi boosters which would be great if I used WiFi but everything is wired. Refused to send engineer had to put in official complaint 3 times as they kept closing my official written complaints. Finally spoke to someone they booked an engineer Engineers came out and said they updated/fixed stuff. However we’ve now had no internet, no house phone and no tv. Tech service still blame WiFi and refused to book engineer had to book one via old engineer 1st faults reported March 10 2021 it’s now May 7th and we have nothing to show for what I’m paying £120+ for
read more
Clare Lucas

Appalling customer service

Reviewed on 2021-05-03T11:52:30

Appalling customer service, I was lead to believe we had the same package as before with an emailadvising it was going up £3.50 but now we have to pay £11.50 extra per month as they wouldn’t give us the same phone package we have had for the last few years. £138 extra per year for the same thing we had before. Overcharged on the last 3 bills by over £30 a month more as they took away our phone package without even telling us. At least Dick Turpin wore a mask, Sky for me once this contract ends everytime. The management need to seriously read all the negative comments on Trust Pilot to realise how bad a company Virgin actually are.
read more
Customer

They don’t care about their customers

Reviewed on 2021-04-26T21:33:06

They don’t care about their customers. Even when you keep calling them saying it’s a vulnerable customerthey don’t help you
read more
Gloria ODonoghue

I have been with Virgin mobile for…

Reviewed on 2021-04-19T14:34:35

I have been with Virgin mobile for years as they have a half decent signal in my village.Decided to upgrade my package with a new phoen and discovered when the SIM wouldn't connect that they had changed my service from EE to Vodaphone. Numerous calls later and I'm still without a functioning SIM. Unable to connect to anyone who knows what they're talking about and now awaiting a new SIM - although how that will help I don't know. Horrid customer care. Just horrid.
read more
Matthew Rogers

STILL WAITING ON A CALL BACK TO SORT…

Reviewed on 2021-04-19T08:28:27

STILL WAITING ON A CALL BACK TO SORT THE NEW DEAL, ONLY BEEN SINCE THE 30TH MARCH SO NOT TO BAD !! GREATWAY TO TREAT A CUSTOMER OF 20 YEARS
read more

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