What is Virtuox's Revenue?
Virtuox's estimated revenue is $32M.
What does Virtuox do?
Virtuox is a company in the Medical Equip industry.
Why so much work just to pay a bill!
Why so much work just to pay a bill!? Have been making payments. Can't do it online because they gave me a one time code that expires. Try to pay by phone, have to wait forever. Half the time the people are very hard tk understand. Today waiting on hold for 40 min, they picked up and hung up. I called back, new wait time 50 min. Literally just make it so I can pay online! Never will use this company again.
10 day turn due date from statement date
I received a statement dated on 12/12, received 12/20 and due 12/22. I could not pay online so had to call. 25 minutes on hold to only to be told I had to be transferred to payments. And another 20 minutes Iām still on hold. Check with your doctor, and if they use this company, find another doctor
AWFUL
AWFUL. Seems simple enough. Tape the little sensor to your left index finger and go to sleep. I've done this for 2 nights and both nights the sensor failed to record. This would be a great idea if it actually worked.
inaccurate test and horrible customer service
Virtuox advertises that their sleep owl mini is the world's smallest, most convenient, and most accurate home sleep apnea test. It reported that clinically significant sleep disordered breathing was not identified in my testing. As it turns out, the at home sleep test my Neurologist ordered a couple months later showed I do have clinically significant sleep disordered breathing due to sleep apnea. I reached out to Virtuox to let them know their test gave inaccurate information and they charged me $250 for four pages of erroneous data. I asked for a refund and Teresa DiGiacomo from Virtuox responded and told me my test was completed successfully in their system and no refund would be issued. How can their test be the most accurate at home test if it failed to pick up that I have sleep apnea after two nights of testing when a different at home sleep test just a couple months later showed I have sleep apnea? I paid $250 and their test not only gave me inaccurate information, it delayed my diagnosis by months and cost me thousands in additional medical bills and testing. I have insurance but they didn't bill Ambetter so I am out $250 on a test that clearly missed the only thing it was supposed to be looking for. Inaccurate, untrustworthy test, and terrible customer service. Avoid Virtuox at all costs if you can.
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