Comwave Review (March 2026)
Take advantage of fast, unlimited home internet through a reliable connection. Get incredible value today with our affordable internet & special bundle deals.
Take advantage of fast, unlimited home internet through a reliable connection. Get incredible value today with our affordable internet & special bundle deals.
What is Comwave's Revenue?
Comwave's estimated revenue is $72M.
What does Comwave do?
Take advantage of fast, unlimited home internet through a reliable connection. Get incredible value today with our affordable internet & special bundle deals.
How fast is Comwave growing?
Comwave has grown by 0.8% in the last 3 months according to SimilarWeb.
How do people find Comwave?
People visit Comwave through various channels. 100% find them through search engines.
How do people interact with Comwave?
Last month, Comwave received 192.1K visitors who spent an average of 5:49 minutes on the website and visited 3.5 different pages per session. Overall, 34% of people bounce on the first visit.
Who uses Comwave?
Comwave's top market is Canada and they receive 96% of visitors from there. The 2nd is Morocco with 2%. The 3rd is United States with 1%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
Good, But Not Great
I'm happy with my Comwave service, but it has been problematic trying to reach anyone there for technical support. It took me two days and lots of time waiting on hold to get through. Comwave is owned by Rogers now, so that could be part of the problem. The good news is when I did reach someone, they did a great job at resolving my issue, which turned out to be faulty hardware.
Dispute resolved quickly by Camille
UPDATE: Wednesday, November 19, 2025 Soon after my complaint, Camille from Comwave with Rogers phoned up and discussed the issues with me. She was very polite and compassionate. She promised to refund the charges of $276.85 which she did. Thank you, Camille, for your compassionate conversation with me. This shows that Comwave with Rogers is committed to improve customer service to fulfill and satisfy their clients. ---------------------------------------------------------------------------------- Friday, November 14, 2025 No wonder why Comwave's rating is at 2.4. I have been with this company for the past 14 years. Two months ago, I had a heart attack and while I was waiting for my open heart surgery, I contacted Comwave to suspend/cancel my account as I felt uncertainty in my life. The lady who spoke to me was kind and immediately cancelled my account, and gave me the confirmation of cancellation ticket 793269. On Oct. 25, 2025, Comwave, without my consent, charged my visa card with $169.50 and on the next day with $107.35 when I did not have any pending payment owed to them. Total amount Comwave charged my card illegally was $276.85. I wrote to them of illegally charging my visa card and took up the matter with the service provider and lodged charge backs for both the amount. COMWAVE IS NON-RELLIABLE, UNTRUST WORTHY AND FRAUDSTERS!
Horrible for watching any sports or…
Horrible for watching any sports or shows with a lot of action, like hockey which is my favourite! It’s very jumpy and makes you feel like you’re on a bender. It works good for turtle racing though!
Horrible customer service
Horrible customer service. Had Comwave as our ISP at my office. 3 year contracts. We had been customers for around 6 years and were told we had 30 days to cancel before contract automatically renewed. Called to cancel so that our contract wasn't renewed for another 3 years (price was no longer competitive) and instead of cancelling on our renewal date as discussed they cut us off a few days later and refused to reconnect us even though our contract was fully paid up until the end of our term. As a result, our place of business was without internet service for almost two weeks as we scrambled to get reconnected with another company. Customer service representatives were rude, unhelpful and seemed punitive in dealing with THEIR error because we chose to cancel. Avoid this company at all costs!
Just don’t try it
First time I ever write a review. I wanted to get out of Bell. Comwave was offering for a similar price a better speed. Did everything on the phone, was told there would be an activation fee (okay no problem). Wasn’t told I had to buy the cable to plug the modem to the wall, as it was a self installation service. Call them, they can’t do anything. Then I finally managed to make it work. Funny enough I had a Zoom call, two weeks separated, with the same person, (first time was on bell, second on Comwave), and it didn’t work. I took the call last time from the office, now I had to take it from the living room at less then 5 feet from the modem. Even connected with cable to a PS5, speed was subpar. I call them less than a month in to cancel. They tell me that I have to return the equipment (no problem), but I’m the one paying the shipping ? I had to call another time to be told that yes, I had to. I paid the shipping (around 30$ with Canada post), receive a cancel confirmation, was still charge a full month of service, but at this point I was fed up and just wanted to cut to the end. Fast forward a year, and I learned from a automated phone call that I owned them another 30$, didn’t had access to my account so I had to call cx services, and there they tell me I had a 25$+tx equipment return fees… Cx services was mostly correct, but they miss so much information that it was just baffling. I cannot recommend you go with Comwave before they change their game.
DO NOT USE COMWAVE, YOU CAN DO BETTER!
Absolutely horrible customer service and has no ability to communicate properly. I waited 3 weeks for comwave to install the modem in my residence. They simply did not show up to an appointment, and then didn't honor the second appointment because customer service forgot to put the A on my address. They charged me for 10 days of internet when I didn't even have the service available to me, and after 3 weeks of constantly calling and trying to figure out what's going on, offered me a 10$ discount. DO NOT USE COMWAVE, YOU CAN DO BETTER!
Comwave is the WORST
It is the worst internet provider as I really look forward to get rid of them as soon as my damn contract is done in September. The speed is not stable, all modem settings are gone if there is any power outage and I have to set it again especially for device and wireless MAC filtering which means no security. The technical support sucks as I called them several times about setting device MAC filtering in modem, but any other devices can connect to wi-fi without any trouble and wireless MAC filtering not only is not working at all but I cannot even add any more MAC, but the tech told me they updated modem firmware and it would OK but nothing changed and still experiencing the same issue. AND finally customer service is the worst and even unable to say sorry for all this trouble. It is something like we got you and you are not able to do anything till the contract is over. It is just my regret to believe their words and ads. I hope no one else have this horrible experience with Comwave.
Be careful - It is going to cost you
Comwave states the price will never change. It did. You have to call and they put it back. They pay games to get more money of you monthly. Off shore support There is a RESTOCKING fee after your return their equipment. WOW - Should have keep the equipment and paid for it. I will never recommend them.
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