Despegar preview
Despegar favicon

Despegar Review

May 2026

$513K
Revenue
2.1M
Visits/mo
1.6/5
Trustpilot
#21,929
Global Rank
Estimated Revenue *
$513K
Based on traffic
Total Employees *
107
Based on traffic
Global Rank
#21,929

What is Despegar's Revenue?

Despegar's estimated revenue is $513K (estimated based on traffic).

What does Despegar do?

Despegar is a company in the technology industry.

3mo Traffic Growth
-0.3%
Monthly Hits
2.1M
Time on Site
9:27Mins
Bounce Rate
32%

How fast is Despegar growing?

Despegar has changed by -0.3% in the last 3 months according to SimilarWeb.

How do people find Despegar?

People visit Despegar through various channels. 73% find them through search engines.

How do people interact with Despegar?

Last month, Despegar received 2.1M visitors who spent an average of 9:27 minutes on the website and visited 7.1 different pages per session. Overall, 32% of people bounce on the first visit.

Who uses Despegar?

Despegar's top market is Argentina and they receive 94% of visitors from there. The 2nd is United States with 1%. The 3rd is Mexico with 1%.

Traffic Growth (last 3 months)

2.1M visits
Feb 2026
2.1M
3.0M visits
Jan 2026
3.0M
2.3M visits
Dec 2025
2.3M

Traffic Sources

Search73%
Paid27%

Top Countries

Argentina94%
United States1%
Mexico1%
Spain1%
Brazil1%
Review Score
1.6/5
Total Reviews
30,479
Info
Despegar
Sort by:
Mauricio Villalba
Reviewed on May 10, 2023

good service

good service

Miguel
Reviewed on May 19, 2025

La post venta no existe

La post venta no existe. Nobles interesan tus problemas, solo vender

Emiliano Mroue
Reviewed on Nov 23, 2020

Buy Despegar, be spammed in eternity by Despegar

I expressly chose not to receive mails... I still do receive them. Seems they don't care simply spamming people against their will.

Michelle
Reviewed on Sep 28, 2022

THEY ARE THE WORST!!

THEY ARE THE WORST!!! PEOPLE STAY AWAY FROM THIS COMPANY!!!! They have told my mother they were going to refund the money and keep asking for the same and the same documents. They made us wait for months. And when we finally thought we were gonna get the money back we try to contact them and they cancel the request and ask for the documents again. They are liars and a very doubtful company at this point. It's so sad because my mother spent a lot of money with them and they are treating us like fools. And when we do get to talk to someone they are Colombian ladies and very very rude!!! They do not give an email, phone number or name of anyone in charge. HONESTLY THE WORST!!!!!!!!!

Mauro
Reviewed on Jul 30, 2022

AVOID at all cost, you´re much better without them

It was a 2 years nightmare to get refunds for a COVID cancelled trip. Even once they accept to give you a refund they make everything possible to delay it. It will always be cheaper and better in case of any issue to buy directly with the airline or hotel.

Fernando Iturbe
Reviewed on Feb 12, 2022

Worst company ever

We bought 3 rooms, and wanted to cancel just one due sickness. They told I had to cancel all the rooms and buy the other two once more. Of course, this happened a week before the trip, so two rooms were much more expensive than the price we payed for three.

marcos souza
Reviewed on Nov 17, 2021

Despegar.com dont support customers.

Despegar.com dont support customers. I bought 4 Tickets right before the pandemic, due to this situation, I was not able to travel, then, I tried to modify my reservation, however, Despegar never supported me, I decided to cancel and get my money back, they promissed that the refund would happen in 6 months, has been more than 13 months, and nobody from despegar even contacted me, I am trying to call the 1.877.893.3988 and the last time I waited for literally 4 hours on the phone, and nobody ever answered me. I dont know what to do. Please if someone can give me a way, I will be more than happy

Alex
Reviewed on Jul 20, 2021

Stay away.

They have never solved my case since March 2020. Horrible customer service. You have to wait more than an hour on the phone and even then they don't solve anything for you. Until today I could not travel because of Despegar. I bought two tickets roundtrip to Madrid in March 2020. I haven´t fly yet, because of Despegar & Aeromexico. Almost I loose 75% of the Tickets value, because of Aeromexico & Despegar. Believe me, Stay away.