Review (August 2025)
0
Estimated Revenue
10k
Website Visitors
2.4/5
Trustpilot Score
What do we know about East Dane?
Total Employees
1-10
About
East Dane: East Dane, a subsidiary of Amazon, the global online retail destination offering more than 125 designer brands and Fast Free Shipping Worldwide
Social Links
Alexa Ranking: 6623
What is East Dane's Revenue?
East Dane's estimated revenue for 2024 is $0.
What does East Dane do?
What do Eastdane's customers say about them?
Review Score
2.4/5
Total Reviews
39
Info
East Dane5 Star
25.0%
4 Star
5.0%
3 Star
5.0%
2 Star
10.0%
1 Star
55.0%
Read reviews that mention
Jenny Birger
joining many others
Reviewed on 2021-04-14T15:54:53
**added - I did receive the possibility to refund the product without paying any shipping fees,so I wanted to add this here so that you know."
joining many others - I ordered "happy socks" special collection of Beatles socks, with the label saying "one size". Imagine my surprise when I got the package and it was actually "one size=male"!!! Nowhere in the website it was mentioned, clarified or made precise - and the socks do exist in male/female sizes, as I checked in the website of Happy Socks. I cannot refund the item as it was on sale, and basically cannot do anything at all - but to write this review. Be careful of what you buy!
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Florian Mariencourt
WORST CUSTOMER SERVICE EVER
Reviewed on 2021-04-06T16:16:23
I should have read comments here before ordering. DO NOT EVER BUY FROM EAST DANE!!!!
I ordered a pair of jeans size 33 (I usually wear 32).I received a pair of jeans that was TOO SMALL (the product sheet did not mention this type of sizing), then they asked me 45$ to return this product. They DO NOT WANT YOU to return and definitely do not care about customer service. Please buy elsewhere.
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Michael H W
No communication and strange account policy
Reviewed on 2021-02-09T15:16:48
Order was late so tried to sign in to track delivery.
My account had been locked so I contacted customer service.Customer service was quick to respond to tell me there was an issue with the supplier and they had cancelled my order and deleted my account too.
If I hadn't reached out it seems they may never have contacted me about my cancelled order.
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Hugh Hawkes
If you live in the UK
Reviewed on 2021-01-12T12:05:52
If you live in the UK, never order from this website. I payed £57 for a polo shirt and was told I’d have to wait 7-20 days for it’s arrival.It’s been 50 days now... I have contacted the company via email and they have just copied and pasted the same answer. I was recharged £60 instead of the £57 for some reason which was not explained to me I just saw the money come out of my bank account. I asked to return this item as it was not arriving and they are trying to charge me $40 for return. Absolutely disgusting customer service and a ridiculous wait time. Never ever order something to the UK from this abysmal website. I ordered the item on the 24th of November hoping it would arrive by Christmas. All they had to do was either refund me completely or find out where my parcel is. I look forward to seeing this parcel in 2026.
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Ishay Hai
60$ for return shipping !
Reviewed on 2020-12-23T09:50:32
I ordered a Polo Ralph Lauren - Softshell Barrier Jacket from them, when I asked to change a size I was told it was impossible,when I asked for a refund They demanded 60$ for return shipping!
A jacket I bought for 118$! Want more than half the product cost!
When a business goes bankrupt is asked why it happens and the answer is: they do not care about the customers! A business that does not care about its customers has no right to exist!
Be ashamed!
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Hamad Almansoori
Worst experience
Reviewed on 2020-12-05T12:48:27
Worst experience
First order wrong item
Poor communication
NUch SUd SUay
Mr.Martens lover
Reviewed on 2020-10-22T01:39:52
Hi, I bought Dr.Martens gryphon sandals from here under DDP term (included imported tax)to Thailand,
take about 9-10 days to reach my hand thru DHL. Timing is reasonable, not keep me waiting for long long time. It's great and can trust!! My order was packed very well with good condition box. RECOMMENDED !!
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Jojo
Worst service ever
Reviewed on 2020-08-28T08:51:52
Worst service ever
Many days passed but my order is still not shipped, even i choosed the first delivery with Tax and all costs.It should only take 2-4 days for the waiting. I wrote the Service and ask that, the Service gave me again and again the Ctrl C+V answer.
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