Freedommobile Review (May 2026)
Freedom Mobile Gives You True Mobile Freedom With Affordable Talk, Text & Data Plans Along With $0 Phones And No-Term Contracts.
Freedom Mobile Gives You True Mobile Freedom With Affordable Talk, Text & Data Plans Along With $0 Phones And No-Term Contracts.
What is Freedommobile's Revenue?
Freedommobile's estimated revenue is $396K (estimated based on traffic).
What does Freedommobile do?
Freedom Mobile Gives You True Mobile Freedom With Affordable Talk, Text & Data Plans Along With $0 Phones And No-Term Contracts.
How fast is Freedommobile growing?
Freedommobile has changed by -0.2% in the last 3 months according to SimilarWeb.
How do people find Freedommobile?
People visit Freedommobile through various channels. 100% find them through search engines.
How do people interact with Freedommobile?
Last month, Freedommobile received 1.7M visitors who spent an average of 6:17 minutes on the website and visited 4.9 different pages per session. Overall, 35% of people bounce on the first visit.
Who uses Freedommobile?
Freedommobile's top market is Canada and they receive 89% of visitors from there. The 2nd is United States with 4%. The 3rd is Turkey with 2%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
I initially had issues getting the 250 GB, $40/month plan…
I initially had issues getting the 250 GB, $40/month plan after paying my phone off at an in-person mobile station. Due to their mistake, my desired plan was not available online, so I got their 100GB plan for the same price. I decided to call customer support, explaining how it wasn’t my fault the plan wasn’t available. After speaking to Rivan (a very kind customer service lady), my issue was resolved, and I was able to get my desired plan for no extra charge. I was very pleased with Freedom Mobile’s customer service during this whole ordeal; they definitely deserve the 5 stars I gave.
Im not satisfying with their services
Im not satisfying with their services
Why 5 star- only because of a very…
Why 5 star- only because of a very professional and smart agent- Upinder, who handled my anger, frustration and disappointment calmly. I have been going back and forth to port my number to freedom to get a current promotion. But even after 5 days my line was not active. Upinder kept reassuring me that he is going to make sure I will not have to call back, which at that point was not believable. But he went and beyond to find the problem, solutions and made sure its fixed. Even called to test and check my line was active. Didn't even once blame his team and handled the situation so well because of which I changed my mind from 0 start to 5 star. As I am starting my journey with Freedom, I hope every single agent will be like him. Thank you Upinder.
Attended the Vansickle Rd store in St…
Attended the Vansickle Rd store in St Catharines and the staff - Meet and Romal were extremely helpful. They answered all of my questions and ensured that my phone was set up before I left the store. Excellent service!
Excellent network, Good value, horrible customer service
Network coverage with included seamless roaming is excellent. Audio quality is always good. Pricing is excellent. I have unlimited Canada calling, unlimited global text & visual texting, 15G data for $119/yr. That is not a misprint - One hundred nineteen dollars per YEAR! Customer service is HORRIBLE and has been since Anthony Lacavera sold the company to Shaw. I know this because I was among the first 500 subscribers when (Wind Mobile) went live. Its been 3 years since Quebecor purchased the company and customer service is getting worse. I was just put on hold for 30 min and talked to nobody. I dont have that kind of time to waste. The company continues to outsource customer service to India and Egypt where the staff don’t understand our language or culture. I hate calling them. I have resorted to pressing 2 to go to the french queue so I get an agent in Canada. The moment I start speaking English they switch from french to english. Overall I still like Freedom Mobile but I wish they would stop competing with the Big3 on customer service. If they went back to what it was when Lacavera owned the company, they would put the entire Big3 out of business.
I would give -5 if I could
I would give -5 if I could. The worst costumer support you'll get in your life. Just run away from it!
The only thing Free is how they pick your pocket.
For years I was with FONUS (a US provider) but being a loyal Canadian I decided to use a Canadian company. I spent two hours waiting and paid $45.00 for the service to be installed as I was going to the US and needed roaming. What a joke. I was away for three weeks and NO cell service. I could text but no cell. I called every day for a week and ZERO help. The minute I crossed the border upon returning to Canada my cell worked. I asked for a refund and was laughed at. They said they were still working on my problem. Three weeks later. FONUS sorry I left but here I come back.
Complaint on phone call
March 10, 2026 the survey request that wa requested didn't allow me to enter this on the third question!!!! The person I spoke with in your billing department was great. On that same day (I had made payment arrangements) I received 2 text messages and a phone call threatening to cut off my phone service. This man was very rude and said I had to pay asap, I told him I had made payment arrangements to which he said I'd better paying that date. I have been with freedom since it was called Wind and I have never been spoken to like this man. Billing department is excellent, but the man that called me left a really bad taste in my mouth.
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