Hsbc Review

May 2026

Hsbc Review (May 2026)

HSBC Hong Kong offers a range of bank accounts with 24/7 online banking services for investments, insurance, credit cards, loans, mortgages and savings.

$863KRevenue

3.6MVisits/mo

1.8/5Trustpilot

#16,901Global Rank

$863K

Revenue

3.6M

Visits/mo

1.8/5

Trustpilot

#16,901

Global Rank

Visit

Estimated Revenue *

$863K

Based on traffic

Total Employees *

180

Based on traffic

About

HSBC Hong Kong offers a range of bank accounts with 24/7 online banking services for investments, insurance, credit cards, loans, mortgages and savings.

Global Rank

#16,901

What is Hsbc's Revenue?

Hsbc's estimated revenue is $863K (estimated based on traffic).

What does Hsbc do?

HSBC Hong Kong offers a range of bank accounts with 24/7 online banking services for investments, insurance, credit cards, loans, mortgages and savings.

3mo Traffic Growth

+0.1%

Monthly Hits

3.6M

Time on Site

12:56Mins

Bounce Rate

47%

How fast is Hsbc growing?

Hsbc has grown by 0.1% in the last 3 months according to SimilarWeb.

How do people find Hsbc?

People visit Hsbc through various channels. 91% find them through search engines.

How do people interact with Hsbc?

Last month, Hsbc received 3.6M visitors who spent an average of 12:56 minutes on the website and visited 5.9 different pages per session. Overall, 47% of people bounce on the first visit.

Who uses Hsbc?

Hsbc's top market is Hong Kong and they receive 71% of visitors from there. The 2nd is China with 8%. The 3rd is United States with 4%.

Traffic Growth (last 3 months)

3.6M visits

Mar 2026

3.6M

3.3M visits

Feb 2026

3.3M

4.0M visits

Jan 2026

4.0M

Traffic Sources

Search91%

Paid9%

Top Countries

Hong Kong71%

China8%

United States4%

United Kingdom3%

Canada2%

Review Score

1.8/5

Total Reviews

113

Info

Hsbc

Sort by:

Carol Lai

Reviewed on Dec 19, 2025

Appreciation

Appreciate professional service provided by Meenu and Amina and Alex in Manchester St Ann’s branch for fixed rate deposit saving. They are all very helpful and effective .

qifan huang

Reviewed on Apr 26, 2025

Tripat her attitude was very good and…

Tripat her attitude was very good and very enthusiastic. We really liked her.

Sophia

Reviewed on Sep 4, 2024

Very good Service

Anthony Dowsett

Reviewed on Jan 20, 2026

Deposit let down…

For such a large banking institution it is abysmal that they do not accept cheques made out in American dollars. Thank goodness I also have an account at The Halifax B. S. and they do take American cheques.

Dongchao Yao

Reviewed on Apr 24, 2024

Extremely Disappointing Customer Service at HSBC

I am extremely frustrated with hsbc due to their lackluster customer service, which is by far the worst I have encountered with any financial institution. It seems their customer support team is only trained to follow scripts without listening to the actual needs of their clients. Every interaction I've had has resulted in them sending me irrelevant forms to fill out, rather than providing solutions to the issues at hand. Each time I've reached out for assistance, I've been met with a lack of empathy and a robotic adherence to procedures that do not address the real problems. This approach not only wastes time but also escalates the frustration and disappointment of dealing with a bank that supposedly should be helping its customers. Their process seems designed to deflect and delay rather than resolve any customer issues effectively. It's all about passing the buck and never about genuine resolution. The experience has been so aggravating that it has left me feeling more like an adversary than a valued customer. I strongly advise anyone considering HSBC to look elsewhere. There are many other banks that not only offer competitive products and services but also prioritize customer satisfaction and support. Don't put yourself through the unnecessary stress and frustration that seems to be a hallmark of HSBC's "service."

Chris Chambers

Reviewed on Jan 7, 2026

Trust HSBC with your money if you do not mind misery or losing money.

HSBC's online banking is unreliable. Going by customers' reviews, its app is even worse. I ran my money online as I am not in HK much. I had a fairly big amount of money on short fixed term deposit, and HSBC has made the deposit into auto renewal without my knowledge or permission. There was no way for me or any customer to stop the auto renewal online. The function was not there. I complained to HSBC. Their complaint process is just for show. They had not the slightest interest in sorting out their system or process. They said their system worked well, and they had the relationship manager moved. The manager is paid to look after my money but he did not. Trust HSBC with your money if you do not mind misery or losing money.

Umut

Reviewed on Dec 26, 2025

I am extremely disappointed and…

I am extremely disappointed and frustrated for this stone age banking by HSBC HK!!! I live outside of HK and have been trying to reactivate my online banking now for more than 3 moths!!! It cannot be that a bank cannot perform online verification as many banks do that!! The process is extremely inefficient, time consuming and non-sense!! I do not have access to my bank account for more than 3 months and "customer service" introduce 1000 hurdles to reactivate my bank account and prove me access to my online banking again!!! For those, who considers to open a bank account by HSBC HK, please do not make the mistake I made! There are many capable banks which have much advanced and efficient processes!

Vijay

Reviewed on Dec 10, 2025

Very Bad Experience with HSBC Hongkong…

Very Bad Experience with HSBC Hongkong Bank, As I am reaching out to appeal about my recent denial of my Cash Instalment loan application due to No Reason. While I don't understand the concern, I have applied twice and it got denied twice.