Mind Review (May 2026)
We're Mind, the mental health charity. We're here to make sure no one has to face a mental health problem alone.
We're Mind, the mental health charity. We're here to make sure no one has to face a mental health problem alone.
What is Mind's Revenue?
Mind's estimated revenue is $1.4B.
What does Mind do?
We're Mind, the mental health charity. We're here to make sure no one has to face a mental health problem alone.
How fast is Mind growing?
Mind has grown by 0.1% in the last 3 months according to SimilarWeb.
How do people find Mind?
People visit Mind through various channels. 97% find them through search engines.
How do people interact with Mind?
Last month, Mind received 1.5M visitors who spent an average of 5:12 minutes on the website and visited 1.8 different pages per session. Overall, 74% of people bounce on the first visit.
Who uses Mind?
Mind's top market is United Kingdom and they receive 65% of visitors from there. The 2nd is United States with 14%. The 3rd is Netherlands with 5%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
Mind is a wonderful charity that offers…
Mind is a wonderful charity that offers advice and support struggling with mental health problems and who are in crisis situations. I attended the Fulham branch and they helped me in a very difficullt time and they helped me find low cost therapy and other avenues of support . Mind have great charity shops that have friendly volunteers and sell some great clothes and homewear.
Quick and easy.
Quick and easy.
GEMMA
GEMMA, GENTI + HENRY ARE ALL LIERS AND DON'T CARE ABOUT MY ANXIETY AND DON'T CARE I CAN'T BE PASSED AROUND FFS THIS IS STUPID ALL U EMPLOYED IS CLOWNS 🤡🤡🤡 NO ONE HAS CALLED AND NOW PUTTING MY REVIEW ON TRUST PILOT
March of the 'Mods'
This is my personal experience. Mind Side by Side forum is a great place, the Community members are mostly relateable but sadly in my opinion it has some truly aweful Moderators who often spoil the whole mental health vibe and chatty personal DM's when you eventually find a friend you have something in common with, by spying on DM's and telling members off for breaking guidelines which are at best open to interpretation so crossing the line is open to Moderator perception which often again in my experience is very inconsistent. By their very nature 'Guidelines' are open to interpretation and to make life easier for those of us who actually suffer with mental health should be 'Rules' which are black or white. Don't say this or don't say that is easier to comply with than 'Oh we'll call them 'Guidelines' and leave it to the Moderator of the moments perception whether to tell you off or not' I would give Mind less than one star but it's not an option. Also they don't come across as being bothered and actually replying to all the negative trustpilot reviews to redress their Customers complaints get better and move forward as a mental health support charity which kinda doesn't surprise me at all.
Unfortunately not a good experience.
Unfortunately not good. In the past I have had a good experience.
Mind Are Not Fit For Service Currently
My experiences are with Mind and their Integrated Partners Creative Support throughout Birmingham and Solihull area's primarily. The services being offered to me falls way short of my own definition of effectiveness and professionalism. A high majority of paid as well as volunteers are discriminatory and only appears to dehumanise and personally victimize persons with Mental Health or indeed vulnerable Neurodivergent conditions. They are rude and appear uncaring. They break all confidence and rapport by sharing confidential information to statutory public services and refuse all services unless the person divulges personal information. If challenged or asked to explain why this extent of personal information is necessary as part of their so called risk assessments they resort to their principal of being "it is our policy and procedure.". They refuse to listen to reason and fail to answer or respond to complaints. I feel abused as one evening on contacting the helpline, I was subjected to a Mental Health assessment as this employee I was talking to contacted the Birmingham and Solihull Mental Health team behind my back subjecting me to an unnecessary and very stressful situation. When I enquired into the reasons for this, I was duly informed she had logged the call to the helpline but there was no mention of a referral to the out of hours emergency service. When I enquired into this and expressed my concerns I was shut down immediately and felt even more victimized, bullied and undervalued, with little care to the effects to my wellbeing. I feel this service overall is less than caring and is ripe with inequality and prejudice for the persons they are supposed to being helped and supportive with, which is what their public funding is ment to be for. I do not believe any of their public funding or charitable donations provides the care and support this money is intended for. I am absolutely disgusted with this service today and feel the quality of services has certainly become poor and ineffective. My latest experience was today the 5th December 2025 I felt I was being personally attacked through judgement and lack of empathy at what I am experiencing through Mind personnel. I felt threatened and the labels were totally unnecessary. I had endured one Recovery Champions misleading opinion that I was being aggressive and they had even suggested I was potentially violent and others in their care needed to be kept safe. I understand all too well Safeguarding but this person was making me feel frustrated and overwhelmed on purpose with his false assumptions or preposterous suggestions. If he was attempting to gain an unacceptable reaction, he certainly did not get it. These Mind Games are unacceptable and demeaning...
ONE HOUR A WEEK WITH CLIENTS
I had to ask for help because the situation I was in was very scary I can’t say anything positive about this section of helplines they are very disrespectful the managers overload and overwhelm workers with more and more individuals which means they spend an hour a week with one client what can get done in this little time is very little but we are service users need to think of the person meant to be helping us I’ve been shouted at by a manager in the past about challenging wrong doing. The lady was very nice she had a kind heart I believe she wanted to help more but with her limitations on timing plus I went for a grant to try get a carpet because of my sensory issues due to autism but for some reason I only got £300 towards a carpet when the living independently grant would normally cover the whole thing so I’m not sure they know how to apply for grants in the proper way. I find mind complex housing make things worse for vulnerable people because they get spoken down to not treated with kindness and respect I will not mention the ladies name but I will open up about her manager they are pure rude they make asking for help taxing because they overload then deflect and blame shift it’s impossible to get true understanding at times of need for this I can say this service needs to be fully audited and customers who’ve used this service should be asked questions this service is paid by tax payers money it’s funded by the tax payer to help the most vulnerable
Mind in Camden
Mind in Camden, dreadful management, bullying in groups freely allowed to go on. The words 'pissup' and 'brewery' come to mind. Joke of a service.
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