Review (August 2025)

We are a world class leader in elevators escalators & moving walkways. new elevators, modernization tools, & world class service packages for your business.

13.4B

Estimated Revenue

193.66k

Website Visitors

1.7/5

Trustpilot Score

What do we know about Otis Elevator Co.?

Estimated Revenue (2020)

$13.4B

Total Employees

17000

Founded

1853

Industry

Consumer Services

Location

Farmington, United States

About

Otis Elevator Co.: We are a world class leader in elevators escalators & moving walkways. New elevators, modernization tools, & world class service packages for your business.

Social Links

Alexa Ranking: 75571

What is Otis Elevator Co.'s Revenue?

Otis Elevator Co.'s estimated revenue for 2024 is $13.4B.

What does Otis Elevator Co. do?

At Otis, we are dedicated to connecting you to the people and places that matter. For over 160 years, we've continually reinvented the way our passengers move through the urban world with industry-leading elevators, escalators and moving walkways.

What are the monthly traffic metrics for Otis?

6/mo Traffic Growth

-23.70%

All Time Traffic Growth

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Monthly Hits

194k

Time on Site

2.0Mins

Bounce Rate

51%

How fast is Otis growing?

Otis has grown by 13.5% in the last 6 months according to SimilarWeb.

How do people interact with Otis?

Last month, Otis received 194k visitors who spent an average of 2.0 minutes on the website and visited 2.0 different pages per session. Overall, 51% of people bounce on the first visit.

How do people find Otis?

56.6k people (29%) visit Otis directly. 128.4k (66%) people search for them in Google. Whereas, 3.1k (2%) discover Otis through Facebook, Reddit, and YouTube. 618.6 (0%) visitors come from Otis's email newsletters. Finally, 443.6 (0.2%) people come from affiliates and or paid referrals.

Who uses Otis?

Otis's top market is the United States and they receive 47k (24.3%) people.
Then the 2nd is Brazil with 18.6k (9.6%).
The 3rd is is India with 11.2k (5.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Otis's ads on Google?

Google Ads

Otis Elevator Repair Services | Safe, Efficient & Reliable‎

https://www.otis.com/en/us/otis-signature-service?utm_source=google&utm_medium=cpc&utm_campaign=SignatureService&utm_content=ElevatorRepairSearchAds&keyword=%2Belevator%20%2Brepairs&creative=372945754558

We're Committed To Ensuring That Normal Service Is Resumed In No Time. Minimize Downtime. 24/7 Expert Support. Highly Trained Mechanics.

Local Elevator Mechanics - Elevator Repair 24/7 - otis.com

https://www.otis.com/en/us/products-services/otis-signature-service

Personalized Repair Notifications In Real Time. Service Comes w/ $2,900 In Free Upgrades. No One Repairs Your Elevator Like Otis®. We Use Local Service Mechanics & OEM Parts. Safe. Efficient. Reliable. 150+ Years Of Experience. Minimize Elevator Outages.

Otis Elevator Repair Services | In Need Of Urgent Support?

https://www.otis.com/en/us/otis-signature-service

Our Highly Trained Team Will Ensure A Faster Return To Service Of Your Elevator. We're Open 24/7, So No Matter The Repair Requirements, We're Here To Help. Find Out More. 24/7 Expert Support. Safe Efficient & Reliable. Minimize Downtime. Highly Trained Mechanics.

Otis.com - Otis® Elevator Service - Elevator Service 24/7

https://www.otis.com/en/us/otis-signature-service

Personalized Service Notifications In Real Time. Service Comes w/ $2,900 In Free Upgrades. No One Services Your Elevator Like Otis®. We Use Local Service Mechanics & OEM Parts. 24/7 Elevator Service. Safe. Efficient. Reliable. Minimize Elevator Outages.

Otis® Elevator Modernization | Modernize For Safety & Style

https://www.otis.com/en/us/products-services/modernization-upgrades/modernization

Make your elevator as safe, efficient & appealing as possible using Otis for modernization. Elevator modernization for Low-Rise, Mid-Rise, High-Rise and destination dispatch. Touchless Elevator Tech. Service With OEM Parts. Building Sanitization.

Keyword: otis elevator co

What do Otis's customers say about them?

Review Score

1.7/5

Total Reviews

22

Info

Otis Elevator
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1 Star
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Read reviews that mention
Kevin Smith

Otis lifts are a disgrace they fit the…

Reviewed on 2020-12-11T10:49:08

Otis lifts are a disgrace they fit the lift and from week one there has been nothing but problems with the lift. This has been going on for three years.How can a company be so bad at looking after its products and how come building firms are still employing them. It's a scandal. Greyfriars Quarter Block I, Gloucester.
read more
Amit Gupta

VERY POOR SERVICE

Reviewed on 2020-12-03T10:29:42

VERY POOR SERVICE, MY HOME LIFT WAS STUCK DUE TO TECHNICAL ERROR FOR THE LAST 15 DAYS,AFTER COMPLAINING SEVERAL TIMES, I DID NOT GET THE RESPONSE. THEY ARE JUST SAYING SOME PART IS DAMAGE IN MY LIFT AND IT HAS TO BE TRANSPORT FROM ANOTHER STATE. THEY ALL ARE LYING, THEY HAD TAKEN A HUGE AMOUNT FROM US IN FAVOUR OF MAINTENANCE BUT DID NOT GIVE PROPER FACILITY. PLZ DO NOT USE OTIS LIFT . IT IS GIVING LOW CLASS SEVICE QUALITY WHILE TAKING A HUGE CHARGES, I M FACING VERY DIFFICUTIES .
read more
Asmat Asim

Rubbish!

Reviewed on 2020-06-26T02:58:23

Rubbish! (OTIS based in England) I have had a insurance inspection on 03.12.19, there was a defect that they must have rectified by 03.01.20.After several emails and phone calls the defect is still outstanding. The repair department is a nightmare to deal with. They are delaying it intentionally because I have asked them why they can't get this issue resolved. Very unprofessional and incompetent. What a nightmare company.
read more
Robert

We have a ten year contract with Otis…

Reviewed on 2020-01-20T16:33:21

We have a ten year contract with Otis to service 6 off lifts at our development in Aberdeen. We reported the lift breakdown on December 28th.They told us it would be repaired within 3 days, but have failed to appear on numerous occasions. Their latest excuse is they are waiting for delivery of a part from France and it is delayed due to transport strike. They claim there is only one supplier, which I find hard to believe. This is very poor service from Otis. How is it we are just being advised of this further delay now? I find it hard to believe there is only one supplier based in France who can supply a door closures. Would they would send parts from France to repair an Otis lift in USA? I have complained to Otis in Aberdeen & UK head office, no reply so I complained to European head office and USA no reply.
read more

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