Telkom Home Page
What is Telkom's Revenue?
Telkom's estimated revenue is $614K (estimated based on traffic).
What does Telkom do?
Telkom Home Page
How fast is Telkom growing?
Telkom has changed by -0.1% in the last 3 months according to SimilarWeb.
How do people find Telkom?
People visit Telkom through various channels. 93% find them through search engines.
How do people interact with Telkom?
Last month, Telkom received 2.6M visitors who spent an average of 6:29 minutes on the website and visited 2.3 different pages per session. Overall, 66% of people bounce on the first visit.
Who uses Telkom?
Telkom's top market is South Africa and they receive 98% of visitors from there. The 2nd is United States with 1%. The 3rd is Japan with 0%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
Terrible network coverage
The network is terrible. I've had calls disconnect several times because of network coverage
Good evening all
Good evening all My dad was due for an upgrade on his telkom contract He went to telkom at the Glen they have confirmed that yes indeed the number is due for an upgrade . He wanted an IPhone ,the manager at the Glen telkom advised my dad to go to the Istore advise them that he is due for an upgrade on this specific number and they will upgrade the phone. He did as instructed, at the Istore the lady assisting advised that they picked up an error they escalate to Telkom and telkom will resolve the issue Its now 2 weeks later almost and the issue is not resolved My dad has escalated to Customer service they did call him and he was advised that the issue is resolved and he can go to istore and get the phone When he gets to IStore the same issue still persist Today we went to telkom the Glen again They advised there is no issue on their side the contract is approved The istore still has the same issue The manager then went across to the istore She checked the system she advised that istore needs to escalate to a manager in telkom ,the lady from the istore has been escalating telkom is ignoring her mails as they are doing with my dad. Who can assist us at telkom to resolve this issue ? We have been sending emails to customer service We have been calling all they do is transfer calls that's all
Telkom month to month contract the…
Telkom month to month contract the agents are not helpful they tell you they can't help if you want to cancel the contract poor service I'm disappointed with telkom the invoices come different every month they don't explain the contract into details they don't care about their customers they just want money I want to cancel this contract but now I can't because they want thousands to cancel is that fair?
Extrememly bad service
Extrememly bad service. I would not suggest using Openserv at all. They have done a new install which does not work. One week later and it is still not working. Our router has not even been connected as of yet because there is a fault light on the fibre box. You try and escalate to have the technician come out to fix the fault, that should have been done during the initial installation. They still have not come out and will not escalate the call out. Terrible customer service. Not even worth the 1 star to be honest.
I am still waiting for someone from…
I am still waiting for someone from Telkom to get in touch with me !!!
AVOID LIKE THE PLAGUE
In my life, I have never been so insulted and regretful of putting my trust in a company. To be told, in a nutshell "You signed a contract for the account, you need to pay us, whether we provided you with the service or not." And now, being threatened with legal action, because I refuse to pay for fibre, when NOBODY EVEN INSTALLED THE DAMN FIBRE LINE. Telkom are blatant, outright criminals, and I will not in a million years use you again. My business? Gone. My wife's business? Gone. Anyone I ever speak to about internet again, will know exactly who NOT to trust.
Dont bother with telkom!
The worst LTE service EVER from telkom! We're still not sure what happened at the end of December and Capitec cant answer that also, but the debit order for R834 from telkom didnt go through, even though there were R2878 available in the specific account at the time. Then during January our service was cut off due to non payment, which we didnt even know about, but I can also understand. The problem came in when we called on 26 January 2026 to try and resolve the issue. We were told that because the debit order didnt go off, we were handed over to telkoms internal debt collectors, debi-check, or something like that, We have been loyal customers of telkom for 5+ years, and all of a sudden we were left feeling almost like criminals after missing only one debit order, and that because of a bank glitch. (Capitec bank statement available as proof that there was R2878 in the account at the time) We then wanted to make the payment via EFT so that our service could be restored, but the operator told us not to because they already loaded the next debit order double, including a R202 penalty fee, and that our service would be restored on Saturday 31 January 2026. On Monday 2 February we called again because our service hadn't been restored the Saturday and we wanted to find out why. We then found out that because the double debit order wasnt loaded by telkom themselves, but by debi-check, they would have to wait for payment from them and that this could take up to 14 working days. Also the amount that they loaded were R1251 and not double, so there were still R418+ outstanding, plus the R202 penalty. We then tried to reason with them and told them that we couldnt be without internet for so long but they just kept on insisting that there was nothing that they could do and that we would just have to wait. After getting nowhere, getting frustrated and angry because of the lack of understanding and incompetence, we decided to cancel everything we had with telkom then and there. We asked what the final amount was that we had to pay and they told us that it was R620 and that after receiving this payment everything would be cancelled. I also remember specifically asking if that was that or if they were going to deduct another debit order again at the end of February and they said no, if we made the payment of R620 everything would be cancelled and that there would be no further charges. We immediately made the payment and received the "Cancellation Order" with ref no. 2751328974A. Yesterday morning, 26 February 2026, the debit order for R834 went off again and I immediately contacted them to find out why this was happening. They told me, because the account was under suspension at the time of cancellation, and they received our payment from debi-check (their internal debt collectors) only on 11 February 2026, that was the reason why another month was added. Very important to note that we have been without service still since January 2026 and didnt get any further service from them since then. Obviously we freaked out over this but decided to let it go and to just put this whole nightmare behind us. But like all the other times we called, the operator that we spoke to sounded incompetent and very unsure of himself and the situation. So today, 27 February 2026, I called them AGAIN and to CONFIRM, because I want to be 100% sure and be rid of telkom forever, but there was yet another surprise waiting. So today I learned that we will be charged once again at the end of March 2026. According to them, because we cancelled on 2 February 2026, this means that our final invoice will only be in the following calendar month! How is this justice?? We didnt just get up one morning and decided to cancel, we cancelled the service because there was no service! When we tried to resolve the situation and explain what happened, we were met with incompetence and just left stuck with nothing to be done to the situation. Both my wife and I work from home and cannot be without internet, but we were let down by telkom and forced to cancel and look for another service provider that would go the extra mile. All this because of a bank glitch which is still a mystery, and telkom not willing to understand and help their customer. I had a horrible couple of weeks and for me it is so unfair that we still have to pay R834 for the next two months, and last had service in January 2026. Do yourself a favor and stay away, I would not even recommend telkom to my worst enemy. No wonder they lost so much of the market share to other service providers, at the end of the day it all comes down to customer care!!
I strongly advise anyone against using…
I strongly advise anyone against using Telkom Internet. The service is consistently unreliable the signal drops multiple times a day, making even simple tasks impossible. The speeds are a joke compared to what’s advertised; you are paying for performance you will never get. Customer service makes the experience even worse. Getting help is slow, unhelpful, and often results in no real solution. It feels like the company doesn’t care about delivering the service you are paying for. For the cost, this is completely unacceptable. If you need internet that works when you need it, look elsewhere. Telkom fails on both reliability and support.
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