Review (August 2025)
Vertagear®: a top gamer chair brand trusted by many esports teams. long hour no back pain comfortable chairs for home office and gaming. innovations: patented rgb led seating sl5000, big racing gaming chair xl pl4500, 350 parts trigger ergonomic pc chair tr350. premium remote working chairs back support with warranty.
2.17M
Estimated Revenue
54.59k
Website Visitors
1.6/5
Trustpilot Score
What do we know about Vertagear Inc.?
Estimated Revenue (2020)
$2.17M
Total Employees
15
Founded
2015
Industry
Computer Hardware
About
Vertagear Inc.: Vertagear®: A Top Gamer Chair Brand Trusted by Many Esports Teams. Long Hour No Back Pain Comfortable Chairs for Home Office and Gaming. Innovations: Patented RGB LED Seating SL5000, Big Racing Gaming Chair XL PL4500, 350 Parts Trigger Ergonomic PC Chair TR350. Premium Remote Working Chairs Back Support with Warranty.
What is Vertagear Inc.'s Revenue?
Vertagear Inc.'s estimated revenue for 2024 is $2.17M.
What does Vertagear Inc. do?
As gamers and engineers, we love leveling up. The constant evolution of our products forms the foundation of our team. We obsess over every part - every tiny detail - every day. From utilizing the most premium material to considering the nuances of your day-to-day, we strive to give you the best experience from the first touch. Brought to life in 2015 by a mixture of computer hardware veterans, furniture specialists, designers and gamers, our aim is to develop products catered to the sensibilities of the gaming community by combining the full spectrum of our expertise. Design, comfort, functionality and quality-we have it all. What we offer is a break from the norm. We invest in research to craft products that will improve your daily gaming in unobtrusive, hassle-free ways. We believe convenience and ease of use forge the basis of any consumer-oriented invention, while quality and creativity shape the pillars of innovation. Ingenuity never ceases, and neither do we.
What are the monthly traffic metrics for Vertagear?
6/mo Traffic Growth
6.20%
All Time Traffic Growth
Create Free Account
Monthly Hits
55k
Time on Site
1.9Mins
Pages per Visit
3.0
Bounce Rate
44%
How fast is Vertagear growing?
Vertagear has grown by -35.7% in the last 6 months according to SimilarWeb.
How do people interact with Vertagear?
Last month, Vertagear received 55k visitors who spent an average of 1.9 minutes on the website and visited 3.0 different pages per session. Overall, 44% of people bounce on the first visit.
How do people find Vertagear?
17.5k people (32%) visit Vertagear directly. 26.9k (49%) people search for them in Google. Whereas, 5.4k (10%) discover Vertagear through Facebook, Reddit, and YouTube. 0 (0%) visitors come from Vertagear's email newsletters. Finally, 1.9k (3.4%) people come from affiliates and or paid referrals.
Who uses Vertagear?
Vertagear's top market is the United States and they receive 22.8k (41.7%) people.Then the 2nd is Argentina with 4.7k (8.6%).The 3rd is is United Kingdom with 2.3k (4.2%).
Traffic Growth (last 6 months)
What are Vertagear's ads on Google?
Google Ads
Best Premium Gaming Chairs | Vertagear | vertagear.com
https://www.vertagear.com/products/sl2000-gaming-chair
High-grade materials for a premium gaming experience. Up to 10 years warranty. Buy Online · Find A Retailer Featured: Triigger 350, Triigger 275, SL4000, PL6000
Premium Gaming Chairs | Vertagear
https://www.vertagear.com/collections/racing-series
Experience why PC GAMER awarded us THE BEST RACING-STYLE GAMING CHAIR Find A Retailer · Comfortable Chairs Types: SL2000, SL4000, SL5000, PL6000
Award Winning Gaming Chairs | Order Your New Chair Today
https://www.vertagear.com/pages/shop
Vertagear Gaming Charis Are Crafted With A Luxurious PVC Faux Leather That Lasts Longer!
Premium Gaming Chairs | Vertagear
https://www.vertagear.com/collections/racing-series
Experience why PC GAMER awarded us THE BEST RACING-STYLE GAMING CHAIR Types: SL2000, SL4000, SL5000, PL6000
Award Winning Gaming Chairs | Starting at $30 Per Month
https://www.vertagear.com/pages/shop
Vertagear Gaming Charis Are Crafted With A Luxurious PVC Faux Leather That Lasts Longer!
What do Vertagear's customers say about them?
Review Score
1.6/5
Total Reviews
30
Info
Vertagear5 Star
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Read reviews that mention
Orphosis
Criminal.
Reviewed on 2021-04-14T14:40:29
I purchase an SL-2000 in 2017 and within two years it had degraded completely. Splits in the fabric of the seat,faulty hydraulic system, armrests forming cracks, and worst of all the the metal frame itself collapsed. The metal bars forming the seat bent and broken. I am 70kg on a chair which advertised 150kg weight capacity.
However, the most shocking to me was what ensued - I am now locked in an endless vacuous email chain that has lasted 9 months. The fact is that they have absolutely no intention of honouring any warranty claims. They accepted mine and gave me my warranty number in July 2020 and since then they take 2-11 weeks to reply to emails, their phone number and any other form of contact simply doesn't exist or function.
I feel sick reading all the other similar experiences with Vertagear now - and it is painfully clear to me that they are a scam company. They sell cheap dangerously built products which eventually will all fall apart, and they attach warranty information to them as a lure and pretence of quality to customers, knowing full well that they will never even attempt to fulfill the "binding" agreement with the consumer.
My advice to the many others in this position - put all of your pressure on the shop you purchased your chair from. They are liable for advertising and selling you the product and they are in a better position to recover damages from Vertagear. Also this potentially could protect other vulnerable people by incentivising the outlet to cease business with a dishonest manufacturer.
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Kevin J
Terrible Company
Reviewed on 2021-04-08T16:10:12
The only surprise I found when reading these reviews is that someone at Vertigear actually responded.Lying and deceptive responses, but replies all the same. As of March 2021, Vertigear has completely given up the pretense and stopped responding. The support line says they are "unable to take incoming calls." Live chat is "currently offline". Email is not returned. The support portal does not work.
Vertagear as a company is a joke. I looked them up on LinkedIn and it's actually a new company (est. 2015 ) with only 13 employees. How they sold so many chairs and have a contract with Alienware is beyond me. How they still have this contract is Alienware is unbelievable. After mine broke and trying support, it was clear they were going to do nothing so I took it apart and found the steel is cheap and the welding is terrible. Spot arcwelds (splatter everywhere) with little penetration. One intact weld I could pull apart with my hands. The fix? Do the welds yourself (or have a friend/pro do it) and brace it as needed with good steel or aluminum depending on what your chair is comprised of. Mine is better than new now.
Otherwise, it seems about all that can be done is to spread the word what kind of company Vertigear is.
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Omen Sniping
The PL6000 broke on me within a year…
Reviewed on 2021-04-05T14:51:18
The PL6000 broke on me within a year and a half of use. Absolutely junk product. “Industrial grade”my f****ng ASS.
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Tesponi
SUPER BAD SUPPORT
Reviewed on 2021-03-26T22:02:52
SUPER BAD SUPPORT, response time is like 6month and responses are useless.
Awesome chair butshiiiiit.
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Patrick
Worst Support ever
Reviewed on 2021-03-17T21:02:42
I'm done with this company. I purchsed a Trigger 350SE mid 2019, then the gas piston broke already january 2021.They pretend to give a 10 year warranty on their Products, so I contacted their service. The initial reaction was quick, they requested fotos / videos of the damage. But after that, nothing happened. More than 4 weeks after opening the support ticket, I had to threaten to give the case to an attorney at law, they would then send me a replacement - without any instructions. Unfortunately, I was not able to repair the damage with the replacement sent what I did claim immediately. Guess what? They never answered... Now two full months have passed with me having a broken chair, that can't be used. I'm done. Vertagear, shame on you!
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Craig Martin
Much the same as alot of the other…
Reviewed on 2021-02-11T14:53:57
Much the same as alot of the other comments here, Sl5000 chair broken frame, contacted support sorted the RMA out in Nov 20 and since then I have web chatted,emailed and just keep getting excuses. A complete waste of time. I would certainly not recommend dealing with this company. I would of got a better service and product off Wish!
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Mtop
Bad Product Quality
Reviewed on 2021-02-04T19:49:02
Bad Product Quality. Owned my chair for 3 years and had to replace/repair the following.
- seat foam missing,exposed metal (replace seat)
- seat seams separated (used tape/glue)
- shock keeps lowering (replaced shock)
- tilt creakes (lubing regular kinda fixes it)
- wouldn't rotate (lubed friction bearing)
- creaks when getting in/out or if you lean in any direction (no fix)
With the exception of the seat the rest happened just out of warranty. For a +$600 chair I would expect it to last more than 3 years.
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Anthony L
Buyer Beware
Reviewed on 2021-02-01T19:37:58
I purchased a Vertagear Triiger 275 which has a 10yr warranty. I mention the warranty length because you will find its more for looks then actual testament to quality and support.The chair broke in September of 2020 so I submitted a claim to Vertagear customer service that same month. After going through their verification process including sending images they determined it was a defective part covered by their warranty and issued me an RMA for replacement part. Getting straight to the point it is now Feb1st 2021 and I have yet to receive the replacement part. It has been beyond frustrating communicating with Vertagear, they are rudely non-responsive.
On September 21st 2020 they sent me a communication saying the part is back ordered and would take 4-6 weeks to be fulfilled, I sent requests for updates in Oct and again in Nov with no response. On Jan 13th 2021 (4months later) I initiated a chat via their website to find out where we are in the process. The service rep. looked up my RMA, he then checked with the warehouse and told me that after speaking to the warehouse the part would be shipped that following Monday, (January 18th) and that he would send me a confirmation email with tracking info; that never happened...
On Jan 28th, 2 weeks after that chat I received an email from Vertagear customer service informing me that suddenly the part is backordered again and I'm looking at another 1-3weeks. I replied to the email respectfully expressing my frustration and requested that a manager get in touch with me only to get a response the next day from the same individual reiterating the same thing and not in any way addressing my response or concern, it felt as though they copy/pasted the same response from the previous email.
I have every email communication including the chat transcripts between myself and Vertagear.
If you are researching chairs in this category then you are looking for a nice chair that will last as you know these chairs aren't cheap. Unfortunately the old adage "You get what you pay for" doesn't apply to Vertagear. Not in craftsmanship and definitely not in customer service. If you're lucky enough to not have any issues with your chair I believe that you will not be lucky enough to escape the terrible service this company gives if you do... And with what you pay would you be willing to take that risk - don't do it.
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