Wego Review (May 2026)
Book your flights & hotels on Wego.ae ✈ Compare over 1000 booking sites ✓ Find the lowest price ✓ Fast & easy booking ✓ Find out more now.
Book your flights & hotels on Wego.ae ✈ Compare over 1000 booking sites ✓ Find the lowest price ✓ Fast & easy booking ✓ Find out more now.
What is Wego's Revenue?
Wego's estimated revenue is $81K (estimated based on traffic).
What does Wego do?
Book your flights & hotels on Wego.ae ✈ Compare over 1000 booking sites ✓ Find the lowest price ✓ Fast & easy booking ✓ Find out more now.
How fast is Wego growing?
Wego has changed by -0.2% in the last 3 months according to SimilarWeb.
How do people find Wego?
People visit Wego through various channels. 94% find them through search engines.
How do people interact with Wego?
Last month, Wego received 336.5K visitors who spent an average of 9:08 minutes on the website and visited 7.2 different pages per session. Overall, 31% of people bounce on the first visit.
Who uses Wego?
Wego's top market is United Arab Emirates and they receive 69% of visitors from there. The 2nd is Egypt with 13%. The 3rd is United States with 4%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
I am not rating my experience with Wego…
I am not rating my experience with Wego as a company, I’m rating only one of customer support agents Hasnaa, as she is the only one who helped me with my booking. For 2 days I had trouble opening my booking and ticket and agents kept me back and forth all the time. Hasnaa reissued my new ticket and solved my problem in just 2h, while other agents were saying empty stories for 2 days. Big thanks for Hasnaa.
Hai i booked tickets from wego i didn't…
Hai i booked flight tickets from wego i didn't receive any mail reference number.PNR .money cut already from bank And I try to call costomer service More than minutes waiting no response.this is first time happened.plz..
Severe Dissatisfaction with Wego’s Handling of Canceled Flight Refund
I am extremely disappointed and frustrated with the level of service I received from Wego Customer Support, particularly from Marwan Ali. Despite the fact that my inbound flight was officially canceled by the airline due to the ongoing conflict in the Middle East—an issue completely beyond my control—I was shockingly informed that I would not be receiving any refund. This response is not only unacceptable but also completely unjust. When a flight is canceled by the airline itself, especially under extraordinary circumstances such as regional conflict, it is the responsibility of both the airline and the booking platform to ensure that affected passengers are properly assisted, refunded, or rebooked. Instead, I was left without a clear solution, proper guidance, or accountability from Wego. What makes this even worse is the lack of ownership and coordination between Wego and the airline. Rather than helping resolve the issue, I was essentially passed around and denied a rightful refund. This reflects a serious failure in customer service, communication, and basic consumer rights handling. I strongly urge Wego to review this case thoroughly and take immediate action to correct this unfair decision. Customers should not be penalized for circumstances beyond their control, especially during critical situations like war. This experience has significantly damaged my trust in Wego, and I will think twice before using their service again.
My flight was cancelled by Etihad on 10…
My flight was cancelled by Etihad on 10 March. It’s been 3 months and no refund. Wego is delaying my payment. This is unfair. Please resolve urgently. #Etihad #Wego #Refund #UAE
Very unimpressed so far
I wanted to trust this company but I am very unimpressed by their service so far. I had booked a flight from Dubai to Cairo with them which was supposed to arrive at 18:30, and two weeks later I got an email telling me my 'itinerary was confirmed' and that I'll be arriving in Cairo at 22:25 (?!). I tried calling them to understand the situation and all of their phone lines are down so they are impossible to reach. I have now written to customer support to get some clarify and hopefully a refund on this new flight I don't want but at this point I'm not expecting much... I'll update this review if things go well.
I am very disappointed with the service…
I am very disappointed with the service from Wego. My booking (reference: 73FDEO) was cancelled and the refund process is taking too long. They informed me that it may take up to 90 days, which is very stressful for customers. I paid using Tabby and I still need to settle the remaining payment while waiting for the refund. I hope Wego can improve their customer support and refund process.
Payment Taken but No Ticket Issued – Refund Still Missing After 1 Month
I had a terrible experience with Wego. I attempted to book a flight from Karachi to Lahore, and during the checkout process, my debit card was charged successfully, but the booking completely failed, and no ticket was issued. The most concerning part is that Wego kept the money despite the transaction clearly failing. It has now been almost a month, and the refund has still not been processed. Customer support has been extremely slow and unhelpful, providing no clear timeline or proper resolution. For a travel platform handling financial transactions, this level of service is unacceptable. Taking payment without providing the booked service and then delaying the refund for weeks creates serious trust issues. I have now been forced to file a chargeback with my bank to recover my money. Based on this experience, I would strongly advise travelers to be very cautious when using Wego for bookings, especially when paying by debit card
Very bad service
Very bad service, I want to reschedule my flight booking and I was advised to contact the airline directly and I called the airline they told me that this is a travel agent booking so need to contact the travel agent WEGO. Wego said they cannot do anything. Extremely bad service. I paid already and I did not get anything.
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