What is Wiber's Revenue?
Wiber's estimated revenue is $11M.
What does Wiber do?
Wiber is a company in the Internet industry.
Friendly helpful staff, great car!
Friendly, helpful staff, good regular shuttle bus, good car. I have hired Wiber cars at both Malaga and Alicante—I've been happy with both. This particular review is of the car I received at Malaga Airport—this venue didn't appear in the drop-down menu.Staff didn't do the hard sell of taking out their own excess insurance when I told them that I already had this arranged. Wiber will be my first choice to try when I next need to rent a car in Spain!
Recommended!
No problem at all, no complications, no troubles and much cheaper than other rental companies. Absolutely recommended. Not inside the airport but the shuttle service is very fast and very efficient. WIBER at Palma de Mallorca airport.
I had no issues with the La Palma…
I had no issues with the La Palma office on Mallorca. Easy pickup, if a little tardy, from near to arrivals. Quick and friendly check-in and handover. The vehicle was really lovely - a SUV - clean and perfect. I took a video of any )small) issues. The return was equally stress-free. A reasonable check-over with no problems ( I do look after any car I rent) and quick drop back to the airport. Yes...good to deal with.
Wow!!
Wow! Having had a phone line and internet with Telefoncia for over ten years, who repeatedly told me that my area was unsuitable for fibre and there was no way they could increase my internet speeds ... I saw a Wiber van in the local town, so gave them a call (not expecting very much). They came to install fibre two days later. For the last few years I have had incredibly fast internet, a fixed IP address, 100 or so channels of TV and a fixed phone line for 1/3rd the cost of Telefonica. What is more, I even have customer service. Companies are often best judged by what they do when things go wrong. Two days ago there was a fire nearby, and my internet went. I phoned Wiber to find out what was going on ... and wait for this ... I did not spend 10 minutes pressing options on my key pad, nor spend 30 minutes on hold; I spoke to a real human being with 30 seconds of calling. That real human being explained the problem and told me that they had people on the ground working on mending the damage to the cable. I then received a text, to update me on progress. And just after midnight, everything came back up. Full marks. I can heartily recommend Wiber.es. This level of customer care is almost unheard of these days!
Bad reviews here are (were) for Wiber car rental!
For a telecoms company they have a dreadful website! but the service is great, and super cheap. I've been using them for 6 months without issues. I also had a sim card thrown in, with LOADS of data, which is great (though I had to call them to get them to activate it to work outside Spain)
Very poor customer support
Flights were cancelled and we had to be at the airport earlier than scheduled drop-off. No answer at helpline. Left a message. Nobody called back. Had to leave vehicle at next-door neighbor, abutting their office. We are being charged €25 for that plus had to get alternative transport to the airport in Seville.
Avoid Wiber Alicante – Chaotic, Rude, and Zero Customer Care
Terrible experience at Wiber Alicante. We arrived a little early and were told to stand aside and wait 20 minutes before they’d even speak to us. When they finally did, they informed us that the car we had booked didn’t even exist in their fleet — not a great start. The attitude from the staff was rude from the first interaction and got progressively worse. When our bank’s location setting blocked the €1100 deposit, they refused to try another credit card and basically shut down any cooperation. The only thing they were eager to do was upsell us a full insurance package (even though we had already paid for insurance via Booking.com) for a price that was almost double the rental cost. When I said we felt like “second-rank” customers because we booked through Booking.com, the agent literally acknowledged it. Another customer walking out at that moment said he had just gone through the same nonsense. We cancelled the booking immediately and accepted the cancellation fee just to get out of there. After seeing how many other travellers report similar issues, I’m honestly relieved we didn’t drive away with one of their cars. In my opinion, something is very off here, and I would strongly advise others to think twice before renting from this location.
Arnaque à l'assurance
ENGLISH TEXT BELOW Un peu déçus Au moment de recevoir la voiture, Wiber nous annonce que l’assurance que nous avons payée 135€ sur Discover Car n’est pas reconnue chez eux. Nous avons donc dû payer 200€ de plus. Quand nous nous sommes plaints, ils ́nous ont répondu qu’il vaut mieux passer directement par eux la prochaine fois pour éviter ce problème. Et nous n’avons eu aucune assistance car Wiber estime qu’on doit se débrouiller avec Discover Car. Pour info, ils n’acceptent pas non plus l’assurance fournie par la carte de crédit. On peut l’utiliser mais il faut dans ce cas faire un dépôt de Rs 2500!!!! On a déjà loué des voitures dans de nombreux pays et c’est la première fois qu’on rencontre cette situation. Dommage car sinon le service est bon. A little disappointed When we received the car, Wiber told us that the insurance we had paid €135 for on Discover Car was not recognised by them. We therefore had to pay an extra €200. When we complained, they ́said it would be better to go through them directly next time to avoid this problem. And we didn't get any assistance because Wiber reckons you have to sort it out with Discover Car. For the record, they don't accept credit card insurance either. You can use it, but you have to pay a deposit of Rs 2500!!!! We've rented cars in many countries before and this is the first time we've come across this situation. It's a pity because otherwise the service is good.
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