Dynaudio - High-end loudspeakers for home systems, professionals, cars and custom install
What is Dynaudio's Revenue?
Dynaudio's estimated revenue is $54M.
What does Dynaudio do?
Dynaudio - High-end loudspeakers for home systems, professionals, cars and custom install
Bought a set of new Emit 50s of Amazon…
Bought a set of new Emit 50s of Amazon in February, they were sold and shipped from the Audio Advisor store. Upon setup I noticed one grill corner did not fit flush and had a noticeable gap. I then emailed Dynaudio customer support. They responded in two days asking for a picture. I sent a couple of pictures and they responded saying that the grill would be covered by the warranty. Shipped the replacement grill within two days. That's is great product support from a great company.
A friend got me into high-fidelity…
A friend got me into high-fidelity audio years ago and I started to build around a small handful of brands in my A/V setup. Dynaudio is a highlight of that experience. Amazing craftsmanship, quality, and experience.
They are not by accident one of the…
They are not by accident one of the best companies in the industry!!Great speakers, great customer service.Can't understand the other comments.I spoke with them a few times and they are always ready to help and give me the best solution!!!
The speakers are good but the customer…
The speakers are good but the customer service stinks. I needed and still need several things from this company which come under customer service. I talked to one employee who was to get back to me after a trade show he was attending. Two weeks later I called again and he said he was still at the trade show and basically "don't bother me again". Contacted the customer service website on another matter and they electronically stated they would get back. Nope... I have two sets of their speakers but will never buy another.
Stay well clear!!
Sound on my Xeo 2s are good. When things work, they are great. However - things started to go downhill just weeks after installing; mostly Bluetooth connectivity issues. Switching between sources works like 75-80% of the time - IF only one unit is connected. Any more, you're doomed. Also - it suddenly loses connection, and you have to set it all up again, including removing pairing. I have several other devices, that almost never fails, (a cheap JBL has never ONCE disconnected, or given me ANY problems), across several different devices; both Samsung and Apple.) Will never buy again!
Top Speaker but 0 service
Top Speaker but 0 service, I bought a new Dynaudio BM6a and it was a broken one, no exchange, they send it in, nobody can tell ya how long it will take not even Dynaudio themself.. They may build good speaker but be ready for buying more than a pair to be able to work on them
Dynaudio dealerships breaching Consumer Rights Act
Beware of dealerships selling Dynaudio speakers in breach of the Consumer Rights Act. I was about to purchase a pair of £6,499 Dynaudio Focus speakers from a branch in Leeds when I received the below email; “ Please note that while we do stock Dynaudio, this particular range (Focus) is not part of our regular product line up and is brought in as a special order item. As such, it falls outside of our standard returns policy, and we are unfortunately unable to accept returns or offer refunds on special order items. Please can you confirm you understand the above and knowing this you are happy to proceed with the order. To refuse to accept returns or offer refunds on products they have sold is a direct breach of the Consumer Rights Act and Dynaudio should not use such dealerships to sell their products!
Customer service never answers
Customer service simply never answered me. I sent 2 emails to ask informations about a BM5 MKIII remote control, but they didn't bother to answer me...
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