Getquip Review (April 2026)
Turn a “have to” routine into a “want to” ritual with quip — loved by 12+ million mouths, and backed by science. Offering water flosser, electric toothbrush, sonic toothbrush, battery toothbrush, rechargeable toothbrushes, electric toothbrush heads, toothpaste, gum, mints and accessories to help your oral wellness.
Turn a “have to” routine into a “want to” ritual with quip — loved by 12+ million mouths, and backed by science. Offering water flosser, electric toothbrush, sonic toothbrush, battery toothbrush, rechargeable toothbrushes, electric toothbrush heads, toothpaste, gum, mints and accessories to help your oral wellness.
What is Getquip's Revenue?
Getquip's estimated revenue is $29M.
What does Getquip do?
Turn a “have to” routine into a “want to” ritual with quip — loved by 12+ million mouths, and backed by science. Offering water flosser, electric toothbrush, sonic toothbrush, battery toothbrush, rechargeable toothbrushes, electric toothbrush heads, toothpaste, gum, mints and accessories to help your oral wellness.
When it works - it’s great!
Have been using Quip for the past 7 years, even when moved away from US. Support great, very responsive, I’ve had to replace the brush a few times as it breaks easily enough. When it works - it’s brilliant!
Broken brush and rust on product
Broken brush and rust on product Brush broke after a year of use and changing heads every 3 months. Flosser gained rust after 3 uses never used again.
This company is a mess and environmentally irresponsible
This company is a mess. I bought the standard brush years ago and liked it. I gradually got brushes for my 2 kids and husband. I signed up for the recurring shipment of brush heads every three months and they just can't get it right. This last time they sent 2 (charged me for 4), I reached out to "customer service" (which is an AI bot -- there is no phone number) and they sent me 1 more. Then I had to reach out again and they finally sent me the 4th one. I specifically declined getting a battery shipped for each brush head (they send a non-rechargeable AAA battery with each head) and they used to respect that and NOT send a battery. They've started including a battery for each head even though one brush is rechargeable and doesn't take a battery. I've requested they stop sending the batteries and they tell me that they can't stop. From an environmental perspective this disturbs me. And they keep telling me that I'm "not being charged" for the batteries. If I'm not paying for them, who is?
Dark Patterns
They use multiple steps and screens when you try to cancel a subscription. It's easy to think that you canceled a subscription when you didn't. It took two tries for me and I paid for an order I didn't want to.
Long-term review
Long-term review I wanted to really like this product. I was under their subscription for more than 3 years. There were issues that kept popping up that made me decide that in the end, this isn't the right fit for us. My husband's toothbrush kept breaking - the rubber seal on the inside would deteriorate, I had to return it twice. The last time it stopped working they refused me a replacement. My toothbrush has also recently stopped working, no luck with new batteries, it suspiciously just stopped working. Their floss is no good. It starts to rip when using it, I have to pull new floss thread for almost every quadrant of my mouth. The only product that is still is okay is the mouthwash, however the expensive dispenser button is starting to become faulty. I loved their products in the beginning. However, i'm finding as you use them long term they start to break, you have to order new products or have faster refill turn arounds. Hardly a long term product. I have gone back to Oral B. I've only been using the Pro 5000 toothbrush for about a week and I can already feel the difference, Oral B provides a superior and professional clean. Don't waste your time and money on Quip. It'll leave you disappointed.
Placed an order on 12/3
Placed an order on 12/3. Absolutely no tracking information and the package is still "preparing for shipment" on 12/29. Impossible to reach a human being. Their entire tech support is AI. I was given a refund of the $5 shipping fee, but no information about my order. There's nobody to call. I will be entirely discontinuing use of their products. Shameful.
You can’t reach a real person
You can’t reach a real person. Their customer service is a chat bot. So infuriating to pay for a product and not reach a customer service representative when you have a problem.
Every single toothbrush I have had with…
Every single toothbrush I have had with them (and I have been with them for over 6 years) has broken. EVERY. SINGLE. ONE. They use an AI Chatbot for their Customer Service (this is why no one has jobs anymore, and its frustrating). I am contacting them about a 3rd toothbrush in our household that has broken for the SECOND TIME. All within a year of owning. They just are garbage. I really really really wanted to love these toothbrushes, but I am so frustrated with this company at this point. WHY do ALL of their products break with normal every day use?
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