Jumia Review (May 2026)
Jumia Nigeria the #1 of Online Shopping in Nigeria - Shop Online All Products : Smartphones, Appliances, Clothing... ✓ Top Brands : Samsung, Xiaomi, Adidas... ✓ Best prices in Nigeria ✓ Order now and enjoy pay on delivery !
Jumia Nigeria the #1 of Online Shopping in Nigeria - Shop Online All Products : Smartphones, Appliances, Clothing... ✓ Top Brands : Samsung, Xiaomi, Adidas... ✓ Best prices in Nigeria ✓ Order now and enjoy pay on delivery !
What is Jumia's Revenue?
Jumia's estimated revenue is $1M (estimated based on traffic).
What does Jumia do?
Jumia Nigeria the #1 of Online Shopping in Nigeria - Shop Online All Products : Smartphones, Appliances, Clothing... ✓ Top Brands : Samsung, Xiaomi, Adidas... ✓ Best prices in Nigeria ✓ Order now and enjoy pay on delivery !
How fast is Jumia growing?
Jumia has grown by 0.2% in the last 3 months according to SimilarWeb.
How do people find Jumia?
People visit Jumia through various channels. 98% find them through search engines.
How do people interact with Jumia?
Last month, Jumia received 5.6M visitors who spent an average of 10:02 minutes on the website and visited 6.2 different pages per session. Overall, 40% of people bounce on the first visit.
Who uses Jumia?
Jumia's top market is Nigeria and they receive 80% of visitors from there. The 2nd is United States with 9%. The 3rd is United Kingdom with 3%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
Best platform for online sales
I received my order within one week
Updated Review & Apology
Updated Review & Apology For review dropped on the 10/09/2026 I would like to sincerely apologise for my earlier review regarding Jumia’s customer service and refund process. That review was written based on incorrect information that was provided to me at the time, which led to a misunderstanding of the situation. After further clarification, I acknowledge that my initial claims did not fully reflect the facts, and for that, I take responsibility. I regret any inconvenience or misrepresentation this may have caused Jumia or other customers who read my review. I appreciate the clarification received and felt it was important to correct the record. Thank you.
I have order a ton of items from jumia…
I have order a ton of items from jumia even the phone I'm using currently and it's really good their products are durable too and they also have a return policy they're on promo now you should maybe order something
Jumia it's a good platform for buying…
Jumia it's a good platform for buying stuff online and I have been using the platform for more than 5years now
I bought a phone off this website the…
I bought a phone off this website the last time I visited Nigeria and it's been working to date. I really appreciate the work you guys do and promise to come back.
Rude agent and delivery riders
I have been shopping with Jumia for over 5 years now, I never had any issues with my order, the product are high quality and what I ordered but thier staff are very rude and mannerless, the riders are also rude, I ordered for a washing machine and called the pickup station to ask about their pickup opening days and time; this woman insulted the hell out of me and later blocked me, this is very unacceptable of Jumia, I reported to customer care but they don’t seem to be bothered about it
I have been using Jumia Nigeria for…
I have been using Jumia Nigeria for some time, I have had bitter-sweet experiences. First, I would say they are fast in delivery compared to their counterpart, and they are often reliable with wide range of goods at competitive prices. However, my drawback is the duration it takes to get your money back in a case of charge back or damaged goods, and their customer care takes like forever to respond. Overall it's an average online mall that can do better especially in CRM.
The rider sent to deliver my goods was…
The rider sent to deliver my goods was very rude and he claimed he called, whereas he didn’t call, when I finally reached out to him, he started yelling and me, telling me that I’d get my good the next day, he was being very rude and annoying, y’all need to do better for real.
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