Zalando Review (May 2026)
What is Zalando's Revenue?
Zalando's estimated revenue is $3M (estimated based on traffic).
What does Zalando do?
Zalando is a company in the technology industry.
How fast is Zalando growing?
Zalando has changed by -0.1% in the last 3 months according to SimilarWeb.
How do people find Zalando?
People visit Zalando through various channels. 99% find them through search engines.
How do people interact with Zalando?
Last month, Zalando received 10.5M visitors who spent an average of 10:06 minutes on the website and visited 7.4 different pages per session. Overall, 38% of people bounce on the first visit.
Who uses Zalando?
Zalando's top market is Poland and they receive 96% of visitors from there. The 2nd is Netherlands with 1%. The 3rd is Ukraine with 0%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
Got my money back
Write in english bcz dont know polish. So i did more or less 10 orders from this marketplace. Was a little bit excited bcz of other opinions, that the shop doesnt return money. Everything before was ok, but last order had wrong size (ordered 40, got 44🫣). So i was scared that this' s the end for almost 250 dollars. Packed wrong item back at once on the day of delivery and started to praying)) but zalando confirmed returning after 2 days and on third returned all money. So i have a normal, good expеrience. Dont know, how people have some problems, maybe they keep order too long after picking up , and then try to complaint.. bcz i sent wrong item in 1 hour and everything was proceeded smoothly.
All works
All works. Smooth deliveries, smooth returns.
I love Zalando
I love Zalando, always big sales
Huge selection and easy returns
Huge selection and easy returns. However, the refund took over 14 days to hit my account this time. I love the shop, but the financial processing speed is getting worse
pushing their ai generated videos…
pushing their ai generated videos pretending to be a product presentation, such a scam! Greedy clowns.
Contradictory Handling of My Return – Still Unresolved After 1.5 Months
On 14 January 2026, I returned one parcel containing 15 items using the return label generated by Zalando and placed inside my package. After several weeks passed without any confirmation, I contacted customer service to locate my parcel and check my refund status. I was asked to provide a tracking number. I explained multiple times that I had used Zalando’s return label but did not have the tracking number. Zalando then asked me to complete a legal statement, which I filled out and submitted. About a week later, I was informed by a Zalando representative that, following their communication with DPD, my parcel had been confirmed as lost, and that the items listed in my legal statement would be refunded. However, shortly afterward I received refunds for only 6 items. When I contacted them again, I was reassured that all items listed in my legal statement would be refunded within 2–3 business days, so I waited. One week later, when nothing happened, I followed up again. This time I was again asked for the tracking number. Despite repeatedly explaining that I did not have it and had used Zalando’s own return label, I was told they could not proceed without it. After I pointed out that they had already processed part of the refund (6 items) and that I was only requesting the remaining 9 items, my emails largely went unanswered. Finally, after 1 month, on 24 February, Zalando changed its position and claimed that only those 6 items had arrived in the parcel, and therefore no further refund would be issued. This directly contradicts their earlier written statement that: the parcel had been confirmed as lost by DPD, and the items in my legal statement would be refunded. To this day, Zalando has not provided any proof that items were missing from my parcel — no warehouse scan records, no parcel weight, and no damage or inspection report. Their communication has been inconsistent, non-transparent, and extremely frustrating. I am still waiting for clear answers to my questions. Unless this matter is resolved properly, I will continue pursuing formal complaints through the relevant consumer protection authorities. Return date: 14 January 2026 Status: Still unresolved after 1.5 months
FAKE SELLER
Be careful, don't buy from Zalando. They're scammers. I paid 360 zloty for a shirt I never received. I've written to customer support many times, but no one has resolved the issue, and I've lost my money.
FAKE
Good morning, I'm very disappointed with your service! My order ( Numer zamówienia: 10906142677307) was supposed to be delivered today to a ZABKA store (Franciszka Bujaka 12/1 30611, KRAKÓW PL), which is always open from 7:00 am to 10:00 pm! But now I've received a message saying the delivery couldn't be made because no one was home! This is false; the store is open! I'm requesting a refund for this serious inconvenience because I needed my order for a wedding tomorrow! This has caused a huge inconvenience and will leave a very negative review!
){kind=small}
Technology detection powered by advanced web analysis
Powered byTechlist.aiThreadless
Shop our collection of awesome t-shirts, art prints, iphone cases, and more featuring unique designs by the global Threadless artist community.More
Icanvas
Shop iCanvas for the best selection of canvas art prints and wall art online, including framed canvas paintings, large art and more! Free Returns.More
Oneill
Walmart
Shop Walmart.com today for Every Day Low Prices. Join Walmart+ for unlimited free delivery from your store & free shipping with no order minimum. Start your free 30-day trial now!More
Etsy
Amazon
Sign up to Amazon Prime for unlimited free delivery. Low prices at Amazon on digital cameras, MP3, sports, books, music, DVDs, video games, home & garden and much more.More