Klm Review (April 2026)
What is Klm's Revenue?
Klm's estimated revenue is $58M.
What does Klm do?
Klm is a company in the Marketing industry.
How fast is Klm growing?
Klm has grown by 0.2% in the last 3 months according to SimilarWeb.
How do people find Klm?
People visit Klm through various channels. 83% find them through search engines.
How do people interact with Klm?
Last month, Klm received 1.1M visitors who spent an average of 5:55 minutes on the website and visited 3.5 different pages per session. Overall, 47% of people bounce on the first visit.
Who uses Klm?
Klm's top market is United Kingdom and they receive 72% of visitors from there. The 2nd is Denmark with 7%. The 3rd is Germany with 6%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
Very positive experience with KLM
I can see a lot of people had negative experience with this airlines, but I can not say a word against them. One of the best airlines that I've flown with. Onboard service and staff are great, very professional and polite, decent food in economy class, high standards of service overall. True, I didn't have any issues with major flight delays or other problems so I can not comment on support with that.
Traveled from Amsterdam to Jo'burg on…
Traveled from Amsterdam to Jo'burg on the 24/12/25. The gentleman serving on the KLM flight 591 was excellent for his service. Forgotten the name but thank you very much for your kind service
Trying to get a refund for flights…
Trying to get a refund for flights which were cancelled /disrupted by the bad weather in January. Website is hopeless, chat lines not available. When you call the UK ‘Customer Care” you end up in the Phillipines. Agents can only deal with general issues. There seems to be a lack of information between departments, so you can never speak to someone who can really help. They do not respond to emails. You can only complain online, which is impossible if you have already a claim.
My flight was significantly delayed…
My flight was significantly delayed returning home from Canada back in October. It is now 20th January and I am still yet to receive any compensation. Once per month I get a notification saying they need more information, information that they have not previously asked for. They stall and delay at every turn and are impossible to get hold of. Awful customer service.
Poor Customer Services Avoid
Bunch of liars who have no interest in sorting issues. Had the misfortune of travelling with them and missed connection due to their plane arriving late & then downgraded us on an alternative flight and lost a case. Customer services offered us same class of travel as booked and we didn't get this, they also refused to speak to us about the lost case even though they didn't update the destination airport. Closed down a complaint as we couldn't provide the relevant ID whilst out of the country and hadn't even boarded the return flight and now unresponsive to emails probably hoping we go away. Spent an hour on the phone only to eb told the opposite of what the last email stated and unable to transfer me to relevant department
flight cancelled delays and trying to…
flight cancelled delays and trying to get refund no response even after contacting them
This is the worst airline
This is the worst airline I have ever encountered in 60 odd years of flying. They totally ruined a fiftieth wedding anniversary cruise, a week that was supposed to be special ended in a debacle but it wasn't their fault "due to extraordinary circumstances". On the outward journey from Amsterdam to Athens they lost our luggage we had to celebrate our wedding anniversary in jeans and a jumper as had nothing else, but not their fault, five days later and our luggage was delivered to us. On the inward journey our flight from Venice to Amsterdam was delayed by 7 hours with not even a voucher from KLM our onward flight was cancelled, we arranged our own accommodation in Amsterdam and we were there for four days, at our expense nothing to do with KLM, again extraordinary circumstances, no compensation due, bills are mounting meals, hotels, taxis, air port parking at home, nothing to do with KLM. We eventually managed to book on a flight on the 8th January leaving at 9:45 arrived at the airport to absolute chaos. Tried to inform staff flight was boarding no one interested, thousands of people trying to check into four desks, when we eventually managed to get to a check in desk our flight was closed , join another queue to rebook, this queue was just as long we were in a queue for 8 hours and eventually managed to get a flight home. If anyone thinks this is acceptable for an airline it is absurd. To add insult to injury our suitcase was badly damaged and because the app was not operating properly we were too late to claim. Of course due to extraordinary circumstances it is not KLM's fault. If any travel company tries to put you on a flight with KLM refuse I will be in future.
What didn’t go wrong with this airline
What didn’t go wrong with this airline. 2 delayed flights and lost luggage at arrival to our destination not to mention our first time abroad so completely ruined it for us! 21 days since our luggage was delayed and now considered lost over these past few weeks I’ve tried countless times to contact the airline via phone, text and other platforms and no direct update or response regarding my lost luggage. The customer service team are a joke it’s a robot and no direct answer from anyone, even the staff in the airport for KLM were absolutely useless with no care towards us not even having basic necessities or to even try and find where our luggage was located at the time nor since has anyone cared. Would never travel with this airline again
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