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Jaeger Review

April 2026

$86M
Revenue
1.9/5
Trustpilot
302
Employees
-5%
Growth
Estimated Revenue
$86M
Total Employees
302
Employee Growth
-5%
Industry
Retail
Location
UK
About

For stylish looks crafted from quality fabrics, browse our collection of Jaeger clothing. Explore refined smart or casual outfits for men and women at M&S

Global Rank
N/A

What is Jaeger's Revenue?

Jaeger's estimated revenue is $86M.

What does Jaeger do?

For stylish looks crafted from quality fabrics, browse our collection of Jaeger clothing. Explore refined smart or casual outfits for men and women at M&S

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Review Score
1.9/5
Total Reviews
76
Info
Jaeger
Sort by:
El1
Reviewed on Dec 2, 2024

Tailored wool trousers

I purchased a pair of Jaeger, tailored wool trousers from M&S in navy for work and they are perfect. The quality is spot on and they are extremely flattering. Very happy customer.

Helen Broughton
Reviewed on Aug 4, 2024

I'm confused the ratings contradict my…

I'm confused the ratings contradict my experience with this brand. Had to double check this was the same company. M&S is my only way of purchasing this brand as I am not near a couture boutique. I have never had a problem with quality or construction or customer service.

Mr Persaud
Reviewed on Aug 28, 2023

Five Stars to Marlow....I would like…

Five Stars to Marlow.....I would like to compliment the two ladies in the Marlow store for their help today. They were very helpful, friendly and patient. The Windsor store staff should be trained by Marlow staff, in Windsor customers are not acknowledged, customers have to approach the staff including the manager for help, even when the store is empty.

Carol Larkin
Reviewed on Oct 19, 2019

I love this store Hatfield

I love this store. Yes some of the shop assistants well just one in particular can be snobbish, but the rest of them are helpful an friendly. I love there clothes an if I have a flush month yes I will buy there. Always in an out keeping an eye on prices but yes yes yes love it.

Deborah
Reviewed on Sep 8, 2024

What has happened to Jaeger customer service and packaging!!

Whilst the clothing I purchased was good quality, I notice that despite paying the same prices I do not receive the customer service I would have previously had in a Jaeger store nor is the item(s) packaged as Jaeger products would have been. I ordered a leather clutch bag click and collect and it was in a clear plastic bag inside an ordinary green M&S bag. There are clearly not the same overheads but the prices remain the same. Any explanation?

Seema Bhogaita
Reviewed on Oct 27, 2025

Don’t let M&S sell your premium clothes…

Don’t let M&S sell your premium clothes . I purchased your £325 coat on line from M&S. - not only was the coat not worth the money (having been on the hunt for one for a few days) - it arrived in a brown outer with nothing else. No wrapping or cover. Just dumped in the box. I’m returning it! I expect good service for £325z

Consumer
Reviewed on Sep 28, 2025

Hideously tailored poor quality clothes…

Hideously tailored poor quality clothes and incredibly rude condescending staff. 40 years ago when they were a luxury brand their staff behaviour may have had some sort of justification. Now with the tat they sell their staff’s aggressive, rude and unpleasant behaviour has no place in their stores. I understand customers can be a pain sometimes but shop staff are supposed to be able to deal with this tactfully. I overheard a jumped-up toffee nosed Penelope who obviously thought she was far too good to be accepting a return from an old lady for no good reason. And when the customer left the hideous staff hooted with laughter at their enjoyment of humiliating this poor customer. Disgraceful behaviour, will never use again.

EMN
Reviewed on Sep 19, 2024

Poor quality tailoring

I have bought Jaeger clothes since the 70's for their high quality tailoring, fabric & classic design but today their standards have fallen. I've recently bought a long sleeved T shirt and although the fabric (100%cotton) is of good quality, the tailoring leaves a lot to be desired.... my usual Jaeger size 10 has sleeves so narrow they need 'arranging' as they don't sit easily; the body is too wide & rucks up in folds around the waist (more like a larger size); the shoulder seems stick up where they join the body and worst of all, the straight-necked design rides up at the slightest movement to the point of nearly strangling me! This is not Jaeger standard & unless it improves I shall not buy from them again......what an indictment of such a valuable British business !

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